United States

Graphic Design

UX Design

Product Design

Generalist Product Management

Technical Product Management

Growth Product Management

Digital Marketing

Content Marketing

Product Marketing

Bachelor of Applied Science - BASc

Fionna Gan

Senior Product Manager

Public Speaking

Product analytics

Product strategy

Communication

Collaboration

Stakeholder management

Leadership

Project management

Brand strategy

Product roadmap

Adobe Illustrator

Adobe Photoshop

Adobe XD

Amplitude

Figma

Adobe Creative Suite

Confluence

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

Learn the career path and progression for product managers.

Product management career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

Delivered a presentation and Q&A on building products with a personality and how to exert influence via UX in tech products. Also joined 3 other speakers for a panel on how to write for different users. The conference was attended by 150 UX Writers from 24 countries.

Newsletter on technology, productivity, language learning and design.

I share my experience and learnings with thousands of aspiring product managers to help them land jobs in product management and become well-rounded product managers!

Launched Teams for Consumer, a messaging/productivity app on mobile and desktop. Leading personalization, Informational Architecture (IA), growth, notifications, and feedback.
• Launched Communities in Teams in 6 months to help groups connect, plan and collaborate, propelling Microsoft's mission and presence in the consumer space.
• Pioneered the strategic vision and roadmap for app personalization across Teams verticals to establish Teams as a delightful consumer product. Coordinated launches across group avatars, theming and cultural moments into 1 cohesive story within a year.
• Championed a cross-company project to update all designs to align with the product and design directions. Collaborated with engineering, design, PM and marketing teams to deliver within 2 weeks, resulting in a successful launch and making Teams the first product in Microsoft to showcase these new designs.
• Orchestrated the redesign of the app framework with design, engineering, and research teams, resulting in a more streamlined navigation UX and better alignment with the new product direction.
• Analyzed and published app personalization data to guide the product roadmap and the direction for creative assets.
• Boosted engagement by strategically sending notifications to users with unread messages, resulting in 2.3M taps or 21% click through rate MoM.
• Enhanced the sharing to Teams experience by removing friction and adding multi-account support so users can easily share media to the app with 100k shares MoM.
• Streamlined the account switching experience for users with 2+ accounts by delivering a seamless and efficient experience, resulting in 1M switches MoM
• Evangelized the use of growth loops to create habit-forming products by building a framework to evaluate and innovate. Identified, prioritized and executed top 3 areas for improvement, resulting in increased user engagement.

"Microsoft the Musical" was a Tony Awards-style musical theater opening number, one many passion projects that came to life because we were encouraged to bring our whole selves to work. And that’s what we did: 150 interns and employees came in on mornings, weekends, and nights to create this outside of (and in addition to) their day jobs.

https://mashable.com/article/microsoft-musical-intern-video-project/
https://gizmodo.com/microsofts-interns-made-a-musical-and-its-only-a-littl-1837954427

Shipped Access Reviews, a life-cycle access management tool, from ideation to publicly available with customers in 55 countries
• Achieved 200% growth in monthly active users in the last year by shipping 3 features to address guest proliferation and attestation fatigue, and engaging with customers online and in-person
• Visited 50+ international customers to collect requirements and feedback to guide roadmap planning
• Presented at Microsoft Ready Conference, wrote documentations, and filmed tutorials to train customers, sales and support teams internationally

Led marketing efforts for AWS webinars, launched and hosted the first webinar week in 30 countries to deliver a comprehensive and tailored learning experience
- Spearheaded the project by defining its visual identity, agenda, speakers and marketing collaterals
- Identified untapped marketing channels and developed strategies for social media, online & print ads, conferences and emails, surpassing the target of 9,000 attendees to 17,700
- Increased email-opening rates by 90% though a redesign by researching the target audience, conducting A/B tests and analyzing patterns in user behavior
- Initiated and streamlined the manual process of inputting and uploading sales leads by writing an automation script in VBA for excel to complete the task under 20 seconds versus 20 minutes
- Designed branded marketing collaterals for 32 events to distribute onto various mediums and social media channels
- Composed and scheduled 50+ posts to maximize the exposure of events on social media (with a focus on Twitter, Facebook, Google+ and LinkedIn) to targeted countries
- Acted as the host for the Webinar Week and networked at monthly events with customers to seek feedback and promote future projects

I bring you into my life in Toronto/Seattle through a series of vlogs

Fionna Gan🇺🇸