Mexico

UX Design

UI/ Visual Design

Design Operations

Product Design

Customer Experience (CX)

Sales

Interaction Design

UX Testing

UX Research

Licenciatura en

Franzia Flores

Lead Product Designer

Usability Testing

Public Speaking

Product strategy

Prototyping

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Team player

Presentation skills

Customer service

Stakeholder management

Leadership

Project management

Blog writing

Design systems

Human computer interaction

Information architecture

Product roadmap

UserTesting

Adobe Illustrator

Adobe Photoshop

Blender

Figma

Hotjar

HTML

InVision

Adobe Creative Suite

Adobe After Effects

GitLab

Miro

User research

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to think about design career paths and what progression looks like for designers?

Design career path

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Best practices for documenting projects, epics, and stories

Writing product requirement documents

- Collaborate with product managers and engineers to improve our Analytics and Data Products, helping to improve efficiency, accuracy and reliability for our data collection operations.

- Conduct user research, develop design concepts and take projects from ideation to production.

- Creation and mantainence of analytics products for global clients with more than $100M USD of annual revenue.

- Training for Product Managers, Product Owners and Business Analysts in Product Design cycle to adopt an innovation mindset.

- Running of discovery and user research spikes to create new products that support clients on their hiring programs.

- Leading a small design team, crafting a virtual classroom product from scratch using UX/UI methodologies, and maintaining a Design System of my creation for seamless multi-application integration.

- Engaging with stakeholders, engineers, and users to ensure a user- centric product that meets business and technical requirements.

- Successfully launched beta program with 800 users, receiving positive feedback and demonstrating potential for product adoption.

- Led and expanded the Product and Design team, fostering a collaborative workflow and developing a shared vision for crafting exceptional products driven by research-based methodologies.

- Played a pivotal role in client engagement, successfully delivered high- impact projects meeting client requirements and driving positive outcomes.

- Recognized as one of the top performers in the company for my contributions to team growth, expanding the design team from 2 to 8 members, spreading company culture and educating about design.

- Pioneered the establishment of the UX team in MX, expanding company reach and fostering successful collaboration on nearshore projects.

- Developed and implemented effective Design Strategies for new and existing clients, leveraging UX/UI artifacts and methodologies.

- Led cross-functional teams on high-profile projects with notable clients like Microsoft, Skechers, Sempra Energy and others, driving successful outcomes and ensuring exceptional user experiences.

- Product strategy
- Roadmapping and forecasting
- UX research
- Analysis and discovery
- Business requirements
- Facilitation
- Ideation workshops
- Wireframing & interaction
- Product definition and technical specifications
- Service design strategy

- Lead of the communications team
- Internal and external communication management
- Communication counseling for the CEO
- In charge of the press (interviewing, releases)
- Special projects management -- Lead of the Digital Transformation process

- Project Management
- UI/UX Design for health, real estate, education, asset tracking and marketing industries

Franzia Flores🇲🇽