

Principal UX Design at Salesforce
Principal UX Design at Salesforce
Most companies still think design is an interface problem.
I've spent 20+ years proving it's a business problem, one that determines whether people trust a product, adopt it, and pay for it.
I've built and led design and product functions inside McKinsey & Company, Bain & Company, Salesforce, and PayU — organizations where design has to survive contact with strategy, engineering, and P&L, not just a critique room.
That's where I learned that the winning product isn't the one with the most features. It's the one people understand fastest, trust fastest, and adopt fastest.
Today I operate at founder altitude, sitting where product architecture, brand psychology, AI-native systems, and go-to-market thinking converge building the connected experience ecosystems that let early-stage companies punch above their weight against funded incumbents.
As a mentor, I am passionate about helping individuals tackle challenges related to user experience and product development. Whether you're looking to enhance usability, refine your design process, or conduct thorough UX research, I am here to guide you. I truly enjoy engaging with people, collaborating, and understanding diverse perspectives.
“I enjoyed learning from Gagan. It was helpful to hear from him about his perspective about careers in UX. He also offered great, specific feedback for me that will help me on my job search.”
“Had a really insightful session with Gagan. He’s very articulate, and you can really tell how much experience he brings to the table. I really enjoyed hearing his perspective and learned a lot from the conversation. He also gave me very helpful and practical pointers on my portfolio and the work I’ve done, which I’m definitely going to take forward!”
“Gagan was extremely helpful in improving my portfolio. He gave clear, practical, and honest feedback on my case studies, storytelling, and overall presentation. Instead of offering generic advice, he identified specific gaps and explained how I could better communicate my design decisions and impact. His guidance gave me much more clarity and confidence in presenting my work.”