United Kingdom

UX Research

UX Design

Product Design

UX Testing

Master's degree

Galyna Hromova 🇺🇦

UX Researcher

Usability Testing

Quantitative research

Qualitative research

Information architecture

User research

Product roadmap

Optimal Workshop

UserTesting

Figma

Hotjar

Maze

UserZoom

First UX Researcher in the team. Responsible for planning UX Research activities per clients' goals. Running discovery sessions, quantitative and qualitative research activities.

Conducted lectures for the internal EPAM junior design course.
Topics covered included:
- UX documentation and onboarding to the project
- Idea validation, quick usability techniques (heuristics and cognitive walkthrough)
- Validation techniques: moderated and unmoderated usability testing, surveys, product analytics.

- Contractor for the Telehealth USA based client.
- First User Researcher in the team.
- Healthcare Focus: Conducted UX research in the healthcare domain, including discovery workshops, design sprints, and qualitative research.
- Personas: Patients, Clinicians, Admins and Agents.
- Team Collaboration: Facilitated collaboration with the design team, product team, and developers to prioritize user experience improvements.
- Research Cycle: Managed the entire research cycle, from planning and synthesis to presenting outcomes and creating Jira tickets for the next steps.
- Knowledge Sharing: Conducted internal knowledge sharing sessions on various UX topics, how to conduct interviews, usability studies, heuristic evaluation, build CJM.
- UX Research Roadmap: Developed and managed the UX Research backlog and roadmap.
- Data Tools: Figma, Miro, Excel, Confluence, Jira, Usertesting.com, and optimalworkshop.com.

- Partnered with UI/UX designers and Art Lead to manage client expectations and design team workload.
- Applied Design Thinking methodologies to guide end-to-end product development.
- Collaborated with the entire product team to improve app architecture.
- Led kick-off calls, daily stand-ups, and presented design solutions to clients and the development team.
- Managed the design backlog, documentation, and owned UX from start to finish.
- Played a key role in enhancing the design team's processes and contributed to the hiring process.

Business Analyst in the Inbound Sales team.

Successfully created, developed, and retained relationships with prospects from all over the world, through understanding their needs and explaining the benefits of the Precoro SaaS solution.
Worked closely with internal product team to develop the additional feature.

Created a concept of intra corporate communication campaign for purpose of change management and 3 years strategy.

Analytical Support of CWT EMEA and NORAM Clients.
Tools: Ms Excel, Ms Access, IBM Cognos, Ms PowerPoint.

Galyna Hromova 🇺🇦🇬🇧

About Galyna Hromova

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