Gavin Mandrelle🇦🇺
Service designer at Formerly at Australia Post & RMIT University
About Gavin Mandrelle
Service designer at Formerly at Australia Post & RMIT University
I'm a senior service designer based in Melbourne, Australia. I value and foster relationships, humane-centered everything (not just design) and sustainable change. I am passionate about educating and inspiring emerging designers and design thinkers to thrive in an ever evolving complex world.
When I'm not working or mentoring, you'll find me busy chasing my two little kids around the playground - or they're chasing me around the house ;p
Donuts and milkshakes are my weakness (Shh, don't tell anyone!)
Connect with me to chat about: Breaking into service design What is service design customer experience (CX) Customer research, customer journey mapping, service blueprint Humane-centered design methods such as user interviews and co-design workshops Rethinking your CX / service design portfolio Communicating research to key stakeholders Design mentoring / coaching
I'm looking forward to hearing from you.
Expertise
Sessions with Gavin Mandrelle
- Mentorship Session (60 min): General mentorship
What mentees say
“Gavin was easy to talk to and happily shared his wisdom and experience. Appreciate the time he spent to provide me with some helpful feedback”
“Any conversation with Gavin is bliss; he always makes sure to get to the bottom of your questions and makes incredibly detailed and helpful suggestions along the way. His feedback is thoroughly detailed, and you are going to leave the session with a lot more than what you came for or even expected to get from a quick conversation with anyone really.”
“Gavin is an exceptional mentor, he is super candid and open and he clearly enjoys sharing his knowledge (of which he has a lot). His friendly and patient approach made every interaction enjoyable and productive. Thanks for the great session so far!”