United States

Project Management

Content Design

Creative writing

Technical writing

Scriptwriting

UX writing

Georgette Nicolaides

Trainer & Instructional Designer

Public Speaking

Collaboration

Presentation skills

Project management

Accessibility

Content creation

Event organisation

Qualtrics

SurveyMonkey

Trello

Airtable

Canva

HTML

Confluence

- Served as lead trainer on a multi-year enterprise project management software rollout, upskilling 300+ staff at all levels and facilitating change management in an Agile environment
- Planned and executed Train-the-Trainer program with needs analysis, live sessions, playbook, deck, and Teams channel for ten-session program impacting 300+ staff
- Facilitated three-day offsite legal skills workshops, including liaising with corporate and onsite staff, travel logistics, event scheduling, and onsite support
- Co-led hackathon upskilling initiative, leading team to coordinate eight onsite skills development courses, 12 SMEs, pre- and post-surveys, and drafting the playbook
- Designed and executed Excel and Power BI short video library by coordinating 10+ SMEs and recording and producing videos that enable staff to execute analytics faster
- Led leadership development activities in FINRA Women’s Network “Circle” groups, as well as writing career development articles for the newsletter and SharePoint site
- Officer, FINRA Women's Network Management Committee (2024 - 2026), serving over 1,100 members

- Managed 5+ concurrent learning projects with budgets up to $75,000 each for large clients such as Accenture, Amazon, Infosys, Marriott, and MetLife
- Collaborated with and facilitated the contributions of 10+ remote SMEs and junior staff to consistently surpass deadlines and corporate quality goals
- Selected to develop campus-wide DE&I courses with HR VP and other senior leaders

- Synthesized technical engineering content to create training for enterprise SAAS cloud products for internal and external business customers 
- Developed storyboards, job aids, videos, infographics, assessments, eLearning, branched scenarios, microlearning, and audio scripts
- Saved the firm $20,000 per yearly train-the-trainer session and $150 per learner by developing an in-house hybrid soft skills course for support engineers
- Long-term contract on behalf of Resolvit LLC

- Awarded the Fetner Curriculum Innovation Grant, the Dean’s Special Citation for Teaching Excellence, and the Meredith Teaching Recognition Award
- Created software guides and applied learning activities for competency-based training for over 4,000 US and global students
- Worked with vendors to develop and manage additional learning materials
- Leveraged project management skills to co-organize and execute four national statistics pedagogy conferences, including two virtual conferences


PRIOR APPLICABLE EXPERIENCE

SUPERVISOR, MERCK & CO., Irving, Texas
- Trained, supervised, and coached teams of 15 - 25 people in a union environment
- Assessed performance for adherence to quality and legal compliance standards
- Interviewed and hired employees and co-wrote the New Hire Manual
- Completed Merck & Co.'s supervisor training program

HALF PRICE BOOKS, INC., Dallas, Texas
- Managed three stores with progressively larger staffs and higher sales
- Trained three assistant managers who were subsequently promoted to manager
- Interviewed, hired, trained, supervised, and coached 10 to 12 booksellers

Nikita Lobo

potentially - UX/IU designer

Mentorship session - resume review and career advice for folks who are or are interested in becoming instructional designers in higher ed and industry

Mentorship Session

Georgette Nicolaides🇺🇸

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