

UX Research Lead at Novartis
UX Research Lead at Novartis
I'm a UX Researcher who's passionate about UX and understands how to marry research rigour with company reality.
Specialities: • Mixing research methods (qual & quant - behavioural & attitudinal) • UX metrics, connecting user needs with business goals • Behavioural design • Customer journey mapping & service blueprinting • Workshop facilitation • ResearchOps • Coaching, teaching, public speaking.
“I had one session with Glenn. He is knowledgeable and great at mentoring. He understood my struggles even before I told him (signs of being a good observer I think). He suggested great books explaining where I can use each of them and how they will help me in my professional life. And provided me with some questions that I should think of before looking for my first job.”
“It was an amazing, efficient and valuable mentorship. Glenn helped me and answered a lot of my questions, he provided clear insights that helped me understand and make crucial decisions on my role as a UX Researcher. He did so in a way that was easy to understand and digest.”
“Glenn is great! We had a really interesting conversation. I'm currently researching what it's like to be a design researcher (meta much?) and Glenn gave me a great overview of what he does. Additionally, he was super fun to talk to about design and human behavior in general. If you're curious to learn about research and like talking to interesting people, you'll have a blast with Glenn :)”