Canada

Certificate

Bachelor of Science (B.Sc.) with Honours

Diploma

Guramrit Singh

Senior Product Design Manager

* Leading a team of Product Designers, providing directional feedback on design solutions while fostering creative problem framing and ideation

* Defining and promoting best practices in the design process, and facilitating team ceremonies such as design critiques and stakeholder reviews

* Building partnerships with members of Product and Engineering, and participating closely in the co-creation of a long-term vision and strategic roadmap for the Tribe

* Developing effective strategies and plans, and allocating resources for executing the vision

* Working closely with Design and Product leadership across the company to ensure a cohesive user experience across multiple customer journey touch-points

• Managing Strategies for both design and product in terms of process improvements, best practices for achieving business objectives
• Work closely with Product, Design leads, and Architects to help shape and maintain long-term strategy on delivering the best in class customer experience

• Designing the user experience for native apps to support Best Buy Canada’s mobile digital transformation
• Set vision and strategy, conduct competitive analysis, and design and test new features for both iOS and Android platforms
• Solving customer pain points and paving the new way of mobile e-commerce shopping experience.

Lead Educator for the part-time UI Design class, Intro to UX workshops, and Weekend workshops for the Vancouver location. I teach core UI,UX principles and provide relevant, real-life challenges, UX and UI designers face throughout the course and strategies for overcoming them.

I helped create a hands-on learning environment for students by facilitating activities, giving feedback, and helping students understand the essential Photoshop image editing skills and know how to use interface elements for the web and digital products.

In my role as Design Lead at IT Glue, I led user experience research, design strategy, interaction design and visual design for IT Glue as a product. My process involved user interviews, distillation of foundational research into user personas and a high-level strategy, collaboration on branding and ‘look and feel,’ heavy sketching, wireframing and prototyping, visual design, and collaboration with developers on the little details that matter.

Provided UX direction and front-end web development (HTML, CSS, Javascript, JQuery, Visualforce) for one of Canada's top Salesforce.com / Cloud technology consulting companies.
Created wireframes, detailed prototypes and custom, responsive UI/UX for websites, web-apps, and community portals for various renowned companies like Canlan, Telus, Blackberry, Avigilon

Goals of these classes are to teach skills like framing problems, empathy, and iterative process. These classes also introduces design domains like industrial design, user experience design, experience design, and service design. I provided feedback and critique weekly on their design driven approach as well as the specific domains their projects focus on.

Assisted with designing and HTML coding of emails and other online marketing efforts, including creating landing pages and forms in Eloqua and Liveball systems and updating website content. In addition, setting up emails in either Eloqua or ExactTarget email Systems and coordination proofing/approval process with Market Managers

Responsible for the functionality and responsiveness of the Squadron and its duties towards base security and operation such as planning out and assigning different roles to about 25-30 men.Roles such as foot petrol, vehicle patrol and also for morning routine checks.

Guramrit Singh🇨🇦

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