India

UX Design

UI/ Visual Design

Motion Design

Product Design

UX writing

Interaction Design

UX Testing

UX Research

UX Engineering

Master of Science - MS

Bachelor of Engineering - BE

Certificate in Music Performance

High School Diploma

Gurudutt Perichetla

Marketing strategy and customer experience design.

Salesforce

Lead Product Designer

Awwwards Jury Member

Bestfolios

Salesforce Certified UX Designer

AIGA NY 2022 Design Mentee

Usability Testing

Typography

Prototyping

Problem-solving

User research

React

Adobe Photoshop

Figma

Linear

• Service Cloud UX
• Leading Design for Omni-Channel and Omni-Supervisor
• Continuing to design service experiences across Digital Engagement (Email and Messaging) and Service Cloud Voice for admins, agents, supervisors, and end-users.

• Researching and designing experiences for clients of benefit.design
• Revamped Blue Water Scholarship Fund's website through user-centered design.

• Service Cloud UX
• Designing service experiences across Digital Engagement, Email, Voice, and Omni-Channel for admins, agents, supervisors, and end-users.
• TMP Accessibility Champion
• Lightning Design System Ambassador

• Selected for the Awwwards Young Jury 2021, 2022, and 2023.
• Here, I critique the best sites on the web based on design, content, usability, and creativity.

• Researched and designed experiences for Google Cloud Codesign, an advanced web-based prototyping application.
• Conducted research encompassing competitive analyses, system audits, 14 user interviews with Google designers, UX Engineers, UX Researchers, and designers from Microsoft, Amazon, Atlassian, and the US Air Force. 
• Hosted a 3-day Design Sprint with the Google Cloud team based in Seattle, interviewed and tested design concepts and prototypes with 30+ users.
(via MS-HCI Project Studio at Georgia Tech)

• Teaching Assistant for CS 4261/8803: Mobile Applications and Services
• Mentored 125+ students to research, develop, and test iterative prototypes and mobile applications with end-users and customers at the intersection of innovation, design, and entrepreneurship.
• Instructors: Matt Sanders & Russell Clark

• Service Cloud UX.
• Worked on projects in Digital Engagement and Service Analytics.
• Earned the Ranger Badge on Trailhead.
• I was the first intern to become a TMP Accessibility Champion.

• Researched and designed a multi-channel platform for the Atlanta Symphony Orchestra to capture and analyze audience feedback.
• Conducted user interviews, observations, and a workshop with the concert experience team at the Atlanta Symphony.
(via Service Design at Georgia Tech)

• Worked with Dr. Ronald Arkin in the Mobile Robot Lab for the NSF-funded project on Robot Ethical decision-making in eldercare. 
• Developed recommendation engines for ethical theories and ROS modules for the Nao Robot.

Gurudutt Perichetla🇮🇳

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