Brazil

UX Design

Service Design

Customer Experience (CX)

Technical Product Management

Program Management

Project Management

Development Operations

Content Strategy

Business Transformation

Tuiuti University

Gustavo Proença

Head of Operations and Project Management

My Linkedin

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Project management

Analytical skills

Marketing strategy

Tiktok

Trello

Asana

Canva

ChatGPT

Facebook Ads

Figma

Google Ads

Notion

Google Analytics

Midjourney

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Tips for transitioning into a new role or company.

Changing roles

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Ways to provide constructive feedback to team members.

Giving effective feedback

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Head of department focused on company growth and management alongside our CEO.  

I help the company grow through scalable processes and operations. 

My obligations include

- Coordinate a team of PM analysts 
- Manage stakeholder's requests and distribute them 
- Manage analyst's workload
- Support operations with new product proposals
- Work closely with senior leadership 
- Organize project's kickoffs and technical documentation 
- Onboard new clients
- Work closely with technical areas (IT, Developers, Database managers, etc.) 
- Participate in RFP preparation both for National and International clients
- Focus on LATAM and Global Projects

Gustavo Proença🇧🇷