

Senior Strategic Designer, Senior Service Designer, Senior UX Designer & Design Lead #CX at Scania
Senior Strategic Designer, Senior Service Designer, Senior UX Designer & Desi... at Scania
I am a self-motivated strategic designer and systems thinker who loves innovation and sustainability. My passion is gluing design thinking to (Lean & Agile) UX and CX; and thus bridging the gap between people and technology, humanization and digitalization, customers and brands, end-users and products or services by applying Human-Centered Design plus Planet-Centered Design via Systems & Design Thinking/Doing methods to improve the experiences! So, I focus on UCD and Sustainability by Design to align business strategies, and goals with customers and end-users' needs to (co-)create a win-win situation. Highly focused on Sustainable Customer Experience Excellence, I am helping Scania in its exciting journey towards Customer-Centric Digitalization and Business Transformation with the human touch. https://www.linkedin.com/in/medialogist/