Singapore

UX Design

Branding and Identity Design

Multimedia Design

Service Design

Product Design

Customer Experience (CX)

Platform Product Management

Program Management

Project Management

UX Testing

UX Research

Business Transformation

Certificate

Professional Certificate

Master of Science - MS

Certificate of Completion

Certificate of Achievement

Diploma

GCE O Levels

Harry Azhar @ Haz

Digital Business Partner

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Organisation skills

Presentation skills

Customer service

Conflict resolution

Stakeholder management

Leadership

Project management

2D Animation

3D Animation

Chatbot

Human computer interaction

Asana

Buffer

ChatGPT

Figma

GitHub

HTML

JavaScript

Jira

Miro

Adobe Creative Suite

Confluence

Prototyping

Product roadmap

Product strategy

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to identify star candidates, evaluate technical ability, and close hires

Hiring software engineers

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

Learn the career path and progression for product managers.

Product management career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

Best practices for documenting projects, epics, and stories

Writing product requirement documents

● Decreased requirements clarification time by 97.5% through mentorship and coaching BAs to use Design Thinking processes, working collaboratively with UX and Solution Architects,, up-skilling them on agile and product discovery foundations and setting up guardrails on Jira.

● Improved BA skills with 1-to-1 coaching on advanced Discovery techniques and user story techniques.

● Improved Last Mile Sortation by 50% through implementation of scan to sort driver allocation functionality and removing redundant SOPs.
● Increased coverage from Riyadh to Nationwide by integrating with aggregation partners.

● Improved cost optimisation by 20% by implementing a multi-3PL network in Singapore with single 3PL handling collections and multiple 3PL handling distribution.
● Reduced WIMO by 15%, improved SLA by 60% and increased revenue by 30% by implementing SingPost Tracked Postal to replace Economy Delivery.
● Improved First Attempt Success by 15% and increased revenue by 10% by implementing Same Day Delivery in Singapore.
● Reduced GTM time by 98% by implementing re-design of AWB for Singapore and Regional markets from 180 templates to just 2.
● Completely diminished oversized orders by identifying RCA and collaborated with CX and Engineering to introduce order-to-parcel size business rules.
● Rewarded with leadership position to lead other PMs after exceeding quarter milestones performance.
● Rewarded with LazStar Award after exceeding annual milestones performance.

● Successfully led a remote engineering team located in Singapore and Indonesia by alignment with product vision and SCRUM to deliver MVP within 30 days and improve speed of delivery by 30%.
● Product Owner of a Hub Management System that reduced sortation ineciencies and admin time spent by 25% with customers in Singapore, Malaysia, and Indonesia

● Improved barcode and QR code scanning times by 300% by improving open source scanning library.
● Implemented world’s first Halal ingredients AI..

● Reduced app downtime by 99.999% by migrating the system from PHP monolith to scalable architecture on Golang.
● Achieved 100% growth within 6 months meeting company targets.
● Increased Halalonclick shareholder value upon merger and acquisition by 10x.

● Reduced app downtime by 70% through the redesign of architecture and switching frameworks from PHP to Golang, and switching from COTs to in-house developed applications.
● Launched multiple transport nodes in Malaysia, Indonesia, Hong Kong, Brunei within weeks by providing partners with our own technology.

● Founded ALM Group and led as CEO before merger into iCommerce Asia.
● Increased shareholder value upon merger and acquisition to iCommerce Asia by 1000%.
● Developed a Product Roadmap for Rezkii, a WooCommerce based Shopify with integrated Logistics systems and
executed and launched within 8 months with 20 initial customers.
● Developed a mobile ecommerce app for ActionCity generating more than a SGD million revenue and designed the
systems from marketplace frontend, backend and logistics with an aggressive timeline of 3 months.

● Launched world’s first Mobile Payment Gateway Aggregator within a timeline of 8 months.
● Launched world’s first Singlish Siri with SingTel with an aggressive timeline of 3 months..
● Seconded to SyQiC to launch the UK’s leading OTT streaming channel for South Asian diaspora.

Products Developed and Managed

Customer Relationship Management
• Contract Preview
• Sales prospecting and acquisition
• Client communications

Technical Issues Ticket Manager
• Logging of issues for Technical Support Staff to service clients in Singapore and overseas
• Continuous iteration of product lifecycle

Lead Software Engineer for company's maiden software team. Built both internal and external web products.


Products Developed and Managed

Company Intranet Social Network
• Task Manager
• Team Calendar
• Leave Management

Jobs Portal
• Support the Lead Developer for a portal that works similar to JobsDB
• Helped Lead Developer build components for prospects to send job applications

ESPZen & BBAxn
• Managed and maintained the amateur sports portal
• Provided support to ESPZen/BBAxn staff

Other work done:
• Code ninja to save client database in SugarCRM in MySQL/PHP under 1 hour.
• Subsequently deployed to similar open source requirements by other clients.
• Achieved the Outstanding Employee Award within 8 months of joining company.

● Designed, developed and implemented 11 complete SDLC projects ranging from web CMS to mobile and SMS appliance integration that includes, National Library Board, TechInAsia, Screenbox, e27.sg, Islamic Religious Council of Singapore, Muslim Converts’ Association of Singapore, Yayasan Mendaki, and Dutch foreign companies like Hoogsterente.nl and Escala.

Harry Azhar @ Haz🇸🇬