Heather Karlson🇺🇸
UX Researcher at Freelance UX
About Heather Karlson
UX Researcher at Freelance UX
Hi, 👋 I’m Heather. For the past 10+ years I’ve been teasing apart complexity as a mixed methods ux researcher. My research experience ranges from start-up early concepts to Fortune 500 multi-stage research in a variety of industries. I earned a Masters in Human Factors in Information Design.
Throughout my career I have followed my own path. Prior to UX I was a teacher, a professional photographer, and worked in image licensing, copyright, & permissions.
As a researcher in an enterprise and as a ux consultant I have partnered with a wide range of people and have learned how to navigate the complexity and politics of organizations and build strategic relationships across different business units to further the impact of research.
Discovery research is my favorite because it is ambiguous and can be defined in many ways. In my work I look to understand the context of research and the stakeholders in order to craft messaging will be heard.
I've connected with many people just starting out in UX and provided mentorship and guidance and I enjoy helping others navigate their UX journey - whether you're just starting out or looking to amplify your impact.
Expertise
Sessions with Heather Karlson
- 20 minute - topic of your choice (20 min): Please come with 1-2 questions you have.
What mentees say
“Heather answered all my questions in great detail and with real-world examples, which helped me immensely in understanding the UX work better. Thank you so much!”
“I had my first ADP List mentor session with Heather, and she was phenomenal! In just 20 minutes, she provided valuable suggestions that gave me a fresh perspective on improving my résumé and portfolio. Her insights were incredibly helpful as I work toward landing my first full-time role. Highly recommend!”
“Heather has experience in a breath of industry. I found it helpful to learn about the differences among different industries.”