United Kingdom

Technical Product Management

Full stack

Master of Science (M.Sc.)

PGDE in Mathematics

Bachelor of Engineering (B.Eng.)

Hou Kei Lam

Software Developer, Infrastructure Engineer, Teacher

Collaboration

Problem-solving

Critical-thinking

Organisation skills

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Project management

Analytical skills

Python

React

React Native

ChatGPT

GitHub

HTML

Java

JavaScript

REST API

MongoDB

PostgreSQL

Node.js

- Upskilled 39 students with up-to-date Full Stack Software Development tech stack
- Agile Response to CodeClan Liquidation and minimize student learning disruption to 1 week
- Retain 100% of the cohort and ensured smooth transition

- Developing a professional full-stack software development course including skills set like Python, Flask, HTML/CSS, XML, SQL, ProgresSQL, JavaScript, Node.JS, API, JSON, React.JS, MongoDB, Java, OOP Principles,  Spring Framework and Git Version Control.
- Equipped 100+ students with skills and knowledge for success in the industry and around 90% got a job.
- Delivered cyber security and AWS courses, sharing the latest trends and best practices
- Mentored 5+ teaching assistants and assistant instructors to enhance teaching skills.
- 100% SQA PDA Attainment rate
- 100% Job landing rate
- Created a supportive and collaborative learning environment

- Facilitate Instructors/Cohort Lead to deliver Software Programming Course
- Coached 30+ students them with Agile Methodologies
- LMS Management and ensure 100% passing rate for SQA PDA

Infrastructural Deployment e-Counting solution for Scottish Election at Aryshire and provided a smooth counting process at Aryshire and reduced workload of council members by 4+ hours. The system includes: 
2 Windows Server 2019 Servers which has Active Directory/DHCP/Hyper-V/MS SQL Server services
20 counting officers Windows 10 Workstations with latest OCR technology
2 Network Switches with security measures implemented which connect 10 Scanner/Printer over LAN
2 Flat Screen TVs

-General Supply Teaching
-Mathematics Cover Lessons in topics like Area/Volume and place value.

- Gained 10+ students confidence in A-level Mathematics
- 80% of Year 10 students achieved higher GCSE topics

-Created comprehensive Python and BBC Microbit-focused textbook for junior secondary students.
-Developed a deep understanding of Python programming and its application with BBC Microbit.
-Honed skills in writing and curriculum development for young learners.

Back to school after secondment at Education Bureau, Hong Kong

- Gathered EdTech/eLearning and Teaching requirements for solution design and implementation from schools
- Write Java/Geogebra based Applications which helps Mathematics Learning
- Customised SQL queries for officers in the Education Bureau to conduct Education Research
- Provide School Wi-Fi Infrastructure and Network Security consulting service
- Onsite or Remote 2nd/3rd line Education App Support
- Setup up Office365/Google Suite for Education as Learning Management System
- Create digital training material, documents and videos.
- Launched 40 school-based on-site teacher training workshops for 32 schools and delivered 20 coding training using Scratch/Python/BBC Micro: bit, enabling more than 300 teachers.
- Partnered with 10+ software and hardware providers and influenced tens of IT heads for setting up mobile device management platforms, school intranet systems and school Wi-Fi networks.
- Coordinated 10+ talks for parents to understand and get prepared for digital learning.

- Dynamic and results-driven Principal Teacher for Computer Science.
- Established Cisco Academy, offering Cisco IT Essentials and CCNA courses.
- Collaborated with Education Bureau (EDB) to implement changes in Python, Scratch, and Micro:bit Curriculum.
- Organized AI and computational thinking competitions, fostering student growth.
- Restructured KS4 Computer Science Curriculum, increasing elective choices by 200%.
- Doubled number of pupils in Computer Science since 2012.
- Achieved 30% increase in exam pass rates and credit rates.
- Passionate about education and dedicated to excellence.
- Proven impact on student learning outcomes and achievements.

● Java Module Development for WebSAMS, a Java-based pupils database like SIMS in England or SEEMIS in Scotland
● Write customised SQL queries for WebSAMS to capture useful pupil data for Hong Kong Government.
● Developed JSON API and JavaScript FrontEnd Interface for WebSAMS
● Extract Data from WebSAMS and prepare detailed pupil reports by using Crystal Reports.
● Engage with IT vendors and write up specifications for IT Applications.
● Setup and Maintenance of Windows Server-based Domain Controller, DHCP Server, DNS Server, Hyper V Server, Active Directory Service, LAN and Wi-Fi Networks, Floor Switches, Routers, and Firewall
● Trained 5 Technical Support Engineers and handed escalated 2nd/3rd Line of support
● Undertake Learning Management Systems (LMS) like Moodle, Google Suite for Education and Office 365
administration activities including setting up new users, monitoring usage, and performing regular data checks.
● Monitor performance, resolve errors, and be the main point of contact for school IT support.
● Set up rules and guidelines for school IT policy
● Setup and upgraded ICT infrastructure of 5 servers, 2 LMS platforms, 50+ tablets, 100+ PCs, and Wi-Fi networks.
● Procurement and Tendering of IT equipment

- Experienced Mathematics and Computer Science Teacher with a proven success record.
- Taught various classes including HK A-level Mathematics, Computer Science, HKCEE Mathematics, and HKDSE Mathematics and ICT.
- Leadership roles as IT Ambassadors leader and Question Setter for Joint Schools ICT Mock Exams.
- Mentored and inspired the next generation of technology professionals.
- Provided guidance on mental well-being and career planning as a student mentor.
- Created inclusive learning environment fostering student confidence and resilience.
- Committed to educational excellence and passionate about teaching.
- Can contribute to inspiring student achievement and providing comprehensive mentorship.

Hou Kei Lam🇬🇧

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