Brazil

Business Transformation

Hugo Soares Nascimento

Team player

Project management

Chatbot

ChatGPT

Somos founders de uma startup com selo do Cubo desde 2021.

Startup de agricultura urbana vertical, investida através da plataforma de captação SMU.

A Eva(Employee Virtual Assistant) é a co-pilota dos seus colaboradores.

Taking a 100-day sabbatical period to study about IoT while traveling.
Places I will meet and if I had Wi-Fi, will study meanwhile: Eindhoven, Rotterdam, Amsterdam, Breda, Tilburg, The Hague, Dublin, Hamburg, Prague, Antwerp, Cologne, Copenhague, São Paulo, Recife, Florianópolis and Porto Alegre.

During my second year in the company, we expanded our operation to São Paulo then I moved there. Our major challenge was to build a new regional operation and fight for market share in the most competitive national market.

Highlights:
- Headed the bigger private customer as Project Manager and KAM inside the operation with a 10 person data expert team.
- Team management and recruiting.
- Data-intensive products development from the discovery to the delivery and constant improvement.
- Supporting the sales team in pre-sales activities such as workshops and lectures about business cases using data to improve data-driven decisions.

We develop corporate tools empowered by VEAs(Virtual Employee Assistants) to boost human interaction and productivity. 

Website: http://www.mondo.digital

I left business operations and kept helping the company with whatever was possible.

I took this position at a strategic moment for Oncase. After 10 years with the company and an investment of Series A investments, we aim to grow 10x in 5 years, helping companies in digital transformation with a data-driven approach.

We help companies make smarter decisions by developing a data-driven culture. We provide muscles for people to ask and answer complex questions without the need to master technology or statistical modeling. We have platforms for the integration, management, and visualization of information that allow fully interactive analysis assisted by machine.

I was responsible for:
- Run the company's daily operations and coordinate sectors;
- Talent management;
- Manage portfolio products and develop new products;
- Implement Customer Success practices; and
- Develop data-intensive products, responsible for
  product success stories.

Major Achievements:
-  Collaborated at international projects remotely in New Zealand and Sloven and in loco in Argentina; 
- Managed our most important private contract, a Payment Service Provider in the financial market;
- I implemented a series of policies to renew the company's management, such as feedbacks, job plans, internal marketing actions, culture code, onboarding process, training policy, remote work.
- Implemented management policies and best practices (Management 3.0) that helped us become a GPTW company in 2018. (https://www.linkedin.com/pulse/7-fatos-sobre-como-%C3%A9-trabalhar-na-oncase-hugo-soares-nascimento/)
- Implemented OKRs method to define and manage key objectives and results.
- We developed Oncase Labs (analytical product development method created to reduce the budget and time needed to deliver analytical products on average 2.5x) and was responsible for taking it out of the paper and bringing it to market. (https://oncase.com.br/solucoes/oncase-labs)

WeCare's purpose is to make each company a better place to work. We allow the SME to develop and execute incentive programs that recognize employees for meeting specific goals or campaigns, all through non-monetary rewards, focusing on new initiatives.
We had 15 SMBs with more than 5000 employees overall, we use our rewards platform.
Lead a team of 7 people mainly involved in the Commercial and Customer Success sector.
The company was invested then after a couple of years, bought by investors.

The company's objective was to make people healthier by increasing their daily attendance in their training through a gamification system. We broke the company in 2016 due to product/market fit problems. The company simultaneously served 10 paying small and medium-sized fitness centers and our app had about 850 monthly users.

I worked in the Customer Service team (maintenance contracts). In summary, my sales activity was focused on helping the customer base to hire the maintenance plan best suited to their needs.

Some of my activities were:
- Planning of preventive maintenance of the customer base in the Northeast;
- Negotiation and closing deals (maintenance contracts);
- Locate and monitor contract proposals;
- Preparation of proposals for commercial contracts and maintenance services;
-Preparation of the necessary documentation for the bidding process and relationship with public clients.

I worked in a commercial and administrative activity, helping clients, mostly micro and small companies, to access credit mainly to have working capital in their businesses.

- Prospecting customers
- Development of commercial development agreements
- Credit analysis
- Keep customer data up to date
- Participate in visits to companies
- Issuance of NFS -e (electronic invoice)
- Making Contract Additives and Commercial Development Credit Notes

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