Cyprus

Customer Experience (CX)

Generalist Product Management

Data Product Management

Data Engineering

Data Scientist

Growth Hacking

UX Testing

UX Research

Data engineering

AI/ML Engineering

Data Analysis

Business Transformation

Master's degree

Igor Polyansky

Chief Data Officer

Statical Analysis

Product analytics

Product strategy

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Organisation skills

Stakeholder management

Leadership

Project management

Analytical skills

Advanced data analytics

AI/ML

Conversational AI

Campaign execution & analysis

Data mining

Data visualisation

Database management

Machine learning

Product roadmap

Workday

Airflow

Airtable

Amplitude

Apache Spark

Asana

Kafka

PostgreSQL

Redis

BigML

ChatGPT

Confluence

Databricks

Docker

Figma

GitHub

GitLab

Google Ads

Google Analytics

Google Data Studio

HubSpot

Jenkins

Jira

Jupyter Notebook

Matlab

Matplotlib

Miro

Mixpanel

Notion

Numpy

Optimizely

Pandas

PowerBI

Python

PyTorch

Salesforce

Spark Hire

SurveyMonkey

Tableau

TensorFlow

Trello

Typeform

WordPress

Zendesk

In charge of analytics and data platform implementation from scratch, strategy research, driving AI agenda, data strategy.

Key accomplishments:

✓ E2E analytics (product, growth, marketing) was implemented.
✓ Built cloud data platform, internal events streaming platform, E2E ML OPS.
✓ Implemented data governance tools and processes.
✓ Built and implemented ML-models for growth and marketing with substantial metrics growth.
✓ Implemented experimentation platform and processes (>30 experiments per month).

In charge of analytics community development, level of insights increment, product & ops data-driven processes implementation, data-platform building, and infrastructure costs optimisation.

Key accomplishments:

✓ Assembled a powerful analytics team, oriented on research & insights. Percentage of ad-hocs reduced three times via automatization.

✓ The best in class data platform was created, reducing analysts' effort  by 50% and providing a wide self-service  for business stakeholders

✓ Internal school of analytics was launched and improved the junior analyst success rate by 80%.

✓ Infrastructural costs were decreased by 27% with overall improvement in data quality, toolset, and UX

✓ Number of experiments in product improved by 400%, share of features with data prioritisation by 300%

In charge of data-driven process implementation to the product and operational teams, building analytical team & infrastructure, company IPO preparation.

Key accomplishments:

✓ Number of experiments and decisions based on data were increased by 200% with A/B- and decision-making frameworks implementation.

✓ Company analytical brand improvement (+400% of market mentions) led to decrease analysts & data hiring cost by 35%.

✓ Internal school of analytics was launched and improved the junior analyst success rate by 80%.

✓ Data & Analytics team ROI was increased by 30%+ with tools & processes alignment, infrastructure optimisation, and team development based on implemented career track.

✓ Infrastructure and processes around the data were refactored which allowed the company to successfully proceed with privacy & security audit for an IPO.

In charge of development and implementation of CRM-communications strategy, building and integration an ML-function in business, product processes developing

Key accomplishments:

✓ SAS CI 360 has been implemented to control and influence on customers’ behavior on the web-site (this project paid off in the amount of 120 millions as secondary sales in 9 months after launch).

✓ Current customer scoring model has been improved which led to a 30% increase of secondary sales within the pilot project period

✓ Prediction model was made to project customers’ response on CRM-communications (increased ROI of communications by 25%)

In charge of omni-channel sales strategy building, improvement of sales ROI by using ML & analytics. 

Key accomplishments:

✓ Omnichannel CRM-system was implemented. It helped to save by 8% of the budget for retention and attraction of clients.

✓ Distant sales channels (email, sms, customer care, digital) ROI increased by 75%+, with sales absolute growth 92%+

✓ Development and implementation of maths model aimed to evaluate customer churn rate based on ML. This resulted in prevention of customer churn rate by 17%.

✓ Implementation of the tool for planning and execution for sales personnel which led to increased sales effectiveness by 50%.

✓ The prompt control of customer service quality was launched. As a result, NPS was increased by 2,5%, customer churn rate fell down by 6,4%).

In charge of the implementation of tool aimed to manage the content on the hypermarket web-site, based on recommendation systems.

Key accomplishments:

✓ Increased conversion of incoming customers on the web-site by 2,1% on average after the implementation (by 3,6% in some particular segments of customers).

✓ Increased profit from e-mail marketing at 7 times.

✓ Reduced expenditures under content management by 9% after the optimization of web-site content.

✓ Diminished the project cost by 30% by the optimization and systematization of requirements.

In charge of launch and management of internet-project (full-cycle), collaboration with international suppliers, sales process improvement.

Key accomplishments:
✓ Clinched sales contracts with 14 foreign suppliers within 1,5 months.
✓ Built-up the brand and placed 2 projects into the market (Ulime, Urown).
✓ Fostered 8 months of constant sales results at the level of 120%.

In charge of market analysis, tenders preparation, event & BTL organization, branding projects.

Key accomplishments:


✓ Won multiple tender competitions on branding projects, and event organization.
✓ Conducted Corporate event for “Atomenergoproekt” for 1500 people.
✓ Conducted a corporate event for LESK with 2 points of broadcast supported by an online-bringe.
✓ Company LinkedIn profile got 3rd place in searches using “brand” keyword and 4th place with “marketing”.

Igor Polyansky🇨🇾