Igor Voloshin🇷🇺

UX Team Lead at MTS Bank

About Igor Voloshin

UX Team Lead at MTS Bank

Hi, I'm Igor, and I bring over 6 years of dedicated experience in UX research, building on a strong foundation of 10+ years in marketing and project management. In my previous roles, I used design thinking and service design as my core frameworks to drive innovation and solve complex problems. Throughout my career, I’ve successfully expanded products into new markets, transformed user experiences, and built UX research teams from scratch. I also mentor professionals transitioning to senior roles or leading research functions within organizations.

I can help you with: Establishing UX research teams and processes from the ground up Transitioning from middle to senior roles in UX Applying design thinking and service design methodologies effectively Connecting research insights to actionable business outcomes Enhancing communication with stakeholders

Let’s collaborate to advance your career in UX research and management!

Expertise

Product ResearchService DesignCustomer Experience (CX)UX TestingUX ResearchService Design ResearchUsability TestingQuantitative researchPrototypingQualitative researchProblem-solvingTime management

Sessions with Igor Voloshin

Mentorship Session (30 min): Mentorship session