United States

Generalist Product Management

Platform Product Management

Group Product Management

Ioana Dayagi

ex- Head of Product

Product analytics

Communication

Collaboration

Time management

Organisation skills

Presentation skills

Stakeholder management

Leadership

Product roadmap

Postman

Tableau

Notion

REST API

Team player

Critical-thinking

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

Served as interim Head of Product, managing 2025 planning for $30M payments platform.
	
• Introduced product prioritization framework and KPI’s to assess ML initiatives, aligning roadmap to strategic goals
• Mapped knowledge gaps and launched enablement plans to improve alignment and delivery velocity

Oversaw global strategy and execution for B2B subscription billing and payments SaaS, modernizing platform infrastructure and product offerings, doubling both customer base (to 300) and ARR (to $60M).

• Identified a backlog in high-traffic payment integrations, then persuaded execs to adopt microservices and partnered with data and engineering to modernize, cutting implementation time by 50% 
• Hired, trained, and managed a high-performing global product team of 10.
• Directed strategy and delivery for expanded UI, RESTful APIs, and advanced Subscription features —resulting in 90% customer adoption and doubling customer base within 18 months.
• Built and launched “Subscription Intelligence,” a real-time data platform with self-serve dashboards, reducing report time by 80% and increasing engagement by 80%.
• Established payments optimization and systematic modernization of 30% of 50+ processor integrations annually, ensuring regulatory compliance and global scalability.
• Drove adjacent product expansion (e.g., tax, churn management, fraud management , Salesforce integration), improving upsell opportunities and platform stickiness.

Launched and scaled the telecom vertical for Vindicia Subscribe, driving adoption and generating $50M revenue.

• Found an opportunity in telecom, then validated use cases, influenced stakeholders, and executed product roadmap and go-to-market, securing 4 new clients and creating a business line that contributed 40% of Amdocs MarketOne revenue.
• Shaped product operations and documentation, working with marketing to enable organizational scale from 100 to 250 employees while preserving process efficiency

Drove product strategy and delivery for a quote-to-order SaaS solution tailored for telecom SMBs, enabling market expansion and internal operational scale.

• Identified gaps in SMB product-market fit, then persuaded leadership to perform customer validation, defined the UX, and shipped the product, unlocking a new $30M SMB opportunity.
• Established structured rollout processes and training programs, enabling organization-wide adoption and equipping sales and support teams with essential tools.

Managed cross-channel CRM and ordering experiences for telecom enterprise customers. 

• Maintained strong market and industry knowledge, staying updated on emerging trends, technologies, and competitors to anticipate customer needs and stay ahead in the market. 
• Led Product Operations, including budget requests and consolidation of the annual operational plans (exceeding $200M) for an organization of 160 product managers and engineers.

Serving as the bridge between the Sales team and Amdocs Product team to define and asses bespoken solutions for major telecom companies 

•  Led presale bids and scoping processes as part of the pre-sales team and provided functional architecture for RFPs for several major European telecom companies 

•  Managed a group of 11 Business analysts – introducing a standardized way to estimate project effort and scope

Managed a global development team of 30 to deliver CRM and Wireless Ordering systems to a tier-one Telco customer serving 1.6M subscribers.

Elbit is an international defense electronics company
As part of the IT department, I was part of and managed a team that developed a proprietary platform that handled the management of a system's full life cycle development - from business requirements definition to system and functional requirements traceability, test cases, and defects management.

Ioana Dayagi🇺🇸

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