Ipsita Mallick🇺🇸

About Ipsita Mallick

Product Designer at John Hancock

I’m a human-centered designer with 6+ years of experience across architecture, UX, and service design — currently shaping future-focused experiences that help people live longer, healthier, better lives at Manulife John Hancock 💙💚

My work blends systems thinking, design strategy, creative collaboration, and storytelling to build inclusive, human-centered service ecosystems.

At John Hancock, I've led end-to-end design for digital transformation, new product launches, and behavioral insurance design—driving over $8M in cost savings and boosting customer adoption and engagement through continuous research and UX strategy.

Beyond delivery, I mentor teammates, shape design practices, and build narratives that align product vision with customer and business goals.

I bring curiosity, creativity, and clarity to everything I design — from AI-integrated tools to multi-channel customer experiences ✨

Whether I’m envisioning what the future could look like (and trying to manifest it) or mentoring rising designers, I’m driven by a clear purpose: to design with intention and lead with impact in service of the collective 🦋

Curious about me? Visit ipsitaamallik.design to learn and connect!

Expertise

Sessions with Ipsita Mallick

• Growing as a junior design professional (30 min): For early-stage designers looking to build clarity, confidence, and momentum in their design journey. These recurring sessions are ideal if you’re navigating career transitions, exploring UX, or seeking guidance on portfolios, process, storytelling, or finding your voice as a designer. We’ll track your growth and co-create goals together.
• One-off Design Mentorship Session (30 min): Whether you’re stuck on something specific or just want to chat with someone who’s been there, this session is flexible and tailored to your needs. Ask me anything: portfolio feedback, job interviews, career decisions, design challenges, or just a second opinion.