Bangladesh

Data Analysis

Data Product Management

Data engineering

ISHTIAK ALAM

Senior Data Architect

Quantitative research

Product analytics

Project management

Advanced data analytics

Business intelligence

Data visualisation

Database management

Forecasting and reporting

Tableau

PowerBI

PostgreSQL

• Building a holistic data management framework to set up a single source of truth.
• Organizing, constructing, and further revamping the data architecture.
• Researching, planning, producing, and maintaining existing and new data models, data, and analytical
   solutions.
• Ensuring compliance with data protection regulations (in partnership with Data Governance Manager)
   to induce a 100% compliance rate and a minimum of 50% reduction in data breaches.
• Defining the data standards and principles, classifying and organizing data to provide stakeholders 
   with streamlined data assets.

• Composed large-scale data processing systems and orchestrated and optimized large data warehouses.
• Introduced new tools/techniques, serving as an expert in data warehousing solutions having multifarious database technologies.
• Integrated best practices into the overall architecture.
• Formulated, reviewed, established, and overhauled data transformation processes, triggering a 50%
reduction in data errors.
• Consolidated, validated, and cleansed data from a vast range of IQVIA and third-party sources, leading to a 40% improvement in data quality and a 20% reduction in data processing time.
• Groomed new resources through training programs and made them project-ready in 3 months.
• Attained huge compliments from the client because of the robustness of the application and was able 
to launch a full-fledged production-ready system 10 days prior to the deadline.

•Devised and constructed different data models/analysis & report services to enhance business processes.
•Implemented 360-degree BI & Analytics dashboards.
•Participated in more than 3 multi-disciplinary analytics projects with active leadership to build an
evolving decision support system.
•Came up with strategic data-driven use cases including product, CVM, Campaign Analysis, Sales, and
Customer Experience, and experienced revenue growth of 2% to 5% after execution.
•Carried out business analysis to empower stakeholders, and standardized the report repository to alleviate
report redundancy by 34%.
•Managed an 8-member cross-functional (finance, product, engineering, sales, support) team toward the
successful launch of an interactive Telegram Bot to enhance the availability and mobility insights across
the organization.
•Analyzed and monitored (market, product & segment-wise) customer activities and behavior, acquisition quality, Customer lifecycle, performance, competitors’ activity, etc.
•Performed business performance analysis for marketing insights relevant to Product, Sales, Service, Network Quality & Customer Experience Management (CEM).
•Supported in the budgeting and forecasting process of sales operational targets.
•Maintaining data governance principles, including security, privacy, and risk control metrics.
•Identified subscribers' product purchase behavior and saved the organization from a potential monthly
revenue loss of 23 million BDT.

•Analyzed system environment and business requirements specifications, resulting in a 10% reduction in
application development time.
•Wrote technical documentation that was used to train 12 new team members.
•Outlined and deployed data mart, data warehouses, and ETL (extract-transform-load) functions.
•Overcame the challenge of visualization complexity for self-serviced BI projects, yielding a 50% increase
in user adoption.
•Refactored program code and evaluated migrated system to ensure its integrity, producing a 15% increase in application performance and a 10% reduction in system downtime.
•Redesigned ETL and data mart for a massive legacy project to reduce process execution time and
achieved performance improvement in the production environment by 78%

Azra Tuni

Intern Business Analyst

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