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Jacob Butts, mentor on ADPList

Jacob Butts🇺🇸

UX Researcher at JPMorganChase

About Jacob Butts

UX Researcher at JPMorganChase

Hi, I'm Jake! I am a pathfinding UX researcher with expertise in launching new products and services in highly complex, technical, and highly regulated spaces. Trained in Psychology, I have over 8 years of experience leveraging advanced quantitative and qualitative methods to uncover foundational insights about users and their behavior to drive product improvements and innovation. My research superpowers include stakeholder management and navigating ambiguity in complex product spaces.

Expertise

Product ResearchDesignProductUX ResearchService DesignCustomer Experience (CX)Service Design ResearchData AnalysisUsability TestingQuantitative researchQualitative researchCommunication