Germany

Product Design

Generalist Product Management

University of California, San Diego

Jacqueline Chen

Design Manager

Relationship management

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Organisation skills

Conflict resolution

Stakeholder management

Leadership

Adobe Photoshop

Adobe After Effects

Figma

JavaScript

React

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

Ways to provide constructive feedback to team members.

Giving effective feedback

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Responsible for the design function across the Chat domain, covering chat evaluations, systems, tooling, and insights. Managing a multidisciplinary team of product and conversation design managers across 4 product teams to shape Cleo’s LLM-powered chat experience.

Leading designers across 6 product teams. Focused on evolving the customer lifecycle through habit-building strategies that drive engagement, retention, and long-term value.

Leading design function for the Premium department, spanning 5 product teams (paid subscriptions & benefits, loyalty, youth products).

Led a team of senior product designers across multiple cross-functional teams, ensuring high-quality work, impactful results, and career growth. Contributed to group-level strategy by identifying opportunities and shaping mid- to long-term roadmaps. Focused on hiring, organizational planning, and fostering a collaborative, inspired team culture.

Jacqueline Chen🇩🇪