Hello, I'm Jakob. I'm a generalist, entrepreneur, marketer, designer, customer experience consultant and former agency founder and leader. My interests are deep and wide. I regularly work with companies and organizations of all sizes as a consultant in user and customer experience design. I mentor and coach business owners in marketing, pricing and strategy.

While I love tech, my mind also relishes time away from it. I'm an outdoors person who enjoys the fragrance of a dry birchwood fire while sipping coffee next to a lean-to shelter overlooking a lake in fall. I'm also a big fan of skiing and exploring the world's underwater realms as a scuba diver.

I can help you with:

• Career development
• Resume and portfolio reviews
• Company growth and development feedback
• Customer experience and service design
• User and market research advice
• Pricing strategies and methods

I run a consultancy called Leancept where I work with professional service firms to create superb buyer journeys and customer experiences. This in order to achieve higher client loyalty and company pricing power: www.leancept.com