United Kingdom

UX Design

Front-end

Back-end

Full stack

Technical writing

UX Testing

UX Research

UX Engineering

James Drysdale

Tech Trainer

Usability Testing

Prototyping

Communication

Collaboration

Problem-solving

Time management

Empathy

Team player

Organisation skills

Customer service

Stakeholder management

Accessibility

Human computer interaction

User research

Postman

React

Trello

WordPress

Canva

ChatGPT

Figma

GitHub

Glassdoor

HTML

Java

JavaScript

Jira

Jupyter Notebook

Miro

Notion

REST API

MongoDB

PostgreSQL

Node.js

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

Co-authored and ongoing delivery of a brand new software development bootcamp.

Delivered the Professional Software Development Course, teaching students the fundamentals of Software Development using Python, JavaScript, Java and related frameworks. Database Development using SQL, Express and MongoDB. Programming concepts such as Object Oriented programming, Agile methodologies and more.

Contributed to the ongoing development of the Professional Software Development Course  and Youth Academy Programme by creating new lessons and refining existing ones.

Wrote and delivered a new course on UX.

Supported students on a one-to-one basis.

In addition to the day-to-day responsibilities of a support engineer, I provided leadership and guidance to colleagues.

Contributed to the smooth running of the team by helping with admin, facilitating meetings, maintaining strong working relationships, and removing blockers.

Provided 1st and 2nd line technical support, delivering excellent customer service to external clients. 

Worked with multiple technologies, such as Linux, Apache, PERL, node.js, SQL and XML, to troubleshoot and resolve application and server issues within SLAs.

Consistently and routinely exceeded KPI targets while also making time to assist and mentor more junior colleagues.

Demonstrated leadership and ability to keep calm under pressure.

Utilised UX design principles, the Laws of UX, and UI Design Patterns when designing the cross-platform mobile app, and product website, to ensure both are both accessible, intuitive and easy to use.

Created and presented wireframes and prototypes of designs to stakeholders using Figma, and improved them iteratively by incorporating feedback.

Utilised UX design principles, the Laws of UX, and UI Design Patterns when designing the screens and UI elements for the cross-platform mobile app to ensure the app is accessible, intuitive and easy to use.

Developed a feature using React Native with styled components to guide users through timed strength and balance-building exercises, allowing them to control the number of reps to do and record how it went.

Adhered to agile methodologies with weekly sprints, daily standups, and using a Trello Kanban board.

James Drysdale🇬🇧