Canada

UX Design

UI/ Visual Design

Design Operations

Bachelor of Arts - BA

Jana Rawlins

User Experience Designer

Instagram

Pinterest

Prototyping

Communication

Problem-solving

Leadership

Figma

Award-winning design specialist based in Canada, offering comprehensive digital design consultancy services. As a seasoned User Experience Designer, I bring a heart and product-focused mindset to my design work, balancing strategic thinking with UX structure. 

I specialize in crafting thoughtful user experiences for imaginative clients, ensuring every project reflects the brand's essence while delivering exceptional usability. My expertise is blending creative vision with strategic execution to create memorable and impactful interface designs.

As a Design Lead at Shopify, I champion UX and creative excellence. I shape foundational creative strategies, lead the design team, and collaborate closely with operations, communications, product, and marketing teams. On the Brand and Audience Expansion team, we elevate Shopify's brand awareness and affinity through innovative experiments and immersive experiences, ensuring our continued industry leadership.

Leading the design practise for Shopify's online presence to acquire, onboard and retain new users more effectively with an increased life time value. I supported new projects by working closely with design and engineering to help test and start new companies within Shopify like Shop and Shopify Fulfilment Network. From conceptualizing, researching, designing and bringing to life the first versions of products, all the way up to building brand strategy, identity & marketing collateral, and everything in between. 

- Led a team of talented User Experience Designers to build the overall end-to-end digital experiences for new company initiatives 
- Improved the UX design process, delivering intuitive designs and setting up a foundation to scale globally and evolve the UX practise
- Worked with digital and business stakeholders, communicating the vision and strategy to get company alignment

As a UX/UI Designer at Bambora, I played a pivotal role in executing the rebrand and integration of 12 fintech startups into a unified, user-centric experience for Bambora, a Nordic-based payment service group offering comprehensive payment solutions to businesses of all sizes.

Elevated Bambora's brand identity and platform, contributing to its recognition as a leading payment service group in the Nordic region.

Accomplishments:
- Collaboratively integrated the acquired companies, Euroline, KeyCorp, Samport, MPS, DK Online, and ePay, to establish Bambora as a prominent player in the payment service sector, driven by user-focused design principles.
- Spearheaded the creation of a unified, intuitive user interface that enhanced customer satisfaction and streamlined payment processes, contributing to Bambora's continued growth and success in the fintech industry.
- Elevated Bambora's brand identity and platform, contributing to its recognition as a leading payment service group in the Nordic region.

As a UX designer at BAS ITG, I was responsible for creating user-centered design solutions and optimizing digital experiences for clients such as Marshall Amplifiers, Systembolaget, Synsam, and Blue Air, with a focus on driving engagement, conversions, and overall user satisfaction.

Accomplishments: 
- Award-Winning Smartwatch UI: Designed the user interface for the Blue Air mobile app and smartwatch, which won the prestigious IFA Award in 2017 for its intuitive and user-friendly interface.
- User-Centric Design: Spearheaded user research initiatives for Synsam, conducting in-depth user interviews and surveys to inform design decisions, resulting in a 25% reduction in bounce rates and a 10% increase in customer satisfaction.
- Innovation Catalyst: Introduced innovative design concepts and technologies to clients, positioning the agency as a forward-thinking UX design partner in the competitive market.

We plan, design and build digital products.

KINGLY is a mobile and web UI/UX design and development studio. Our close knit team strives for excellence by setting the bar for mobile and web experiences. With a client list that spans the globe, KINGLY is fast becoming an industry leader.

As a User Experience Designer at Publicis Machine, I crafted user-centered design solutions for diverse clients, including Adidas, Redbull, Garnier, Miller, Woolworths, Peermont, Triumph, Mento's, and Design Indaba, elevating their digital experiences and contributing to the agency's reputation for delivering powerful, integrated marketing solutions with a strong focus on ROI.

Accomplishments:
- Drove exceptional user engagement and conversion rates through strategic UX design enhancements, resulting in measurable ROI improvements for high-profile clients like Adidas, Redbull, and Garnier.
- Championed innovative design concepts and strategies, consistently pushing the boundaries of creativity to help brands transition from mere status to super brands in the competitive market.
- Fostered strong client relationships by delivering design solutions that aligned seamlessly with their brand identities and business objectives, garnering accolades and repeat business.

The Jupiter Drawing Room Utopia is a collective of newly graduated advertising students from campuses around Cape Town, selected as part of a team working under the mentorship of The Jupiter Drawing Room (South Africa) founder and chairman, Graham Warsop. Graham’s vision is to create a home for these “Bright Young Things” and give them the opportunity to work on live campaigns and strategies. Utopia is a forward-thinking, boundary-pushing agency with a strong focus on the realms of digital, mobile and new-media advertising.

Omni Studio is a technology group that provides services across the IT, Social Media, WASP, GIS & the South African market. OmniGroup operates across South Africa from offices in Irene, Centurion and Rivonia & Johannesburg in Gauteng.

4i mobile applications is a world leader in innovative mobile applications. Our intellectual agility allows us to understand and anticipate the dynamics of our ever-evolving industry. Through investment in people we create tangible and sustainable value for our partners and clients. 

With years of experience in the mobile application development industry, 4i mobile applications has become one of the leading names in mobile applications in the Western Cape and South Africa.

In this UX Design mentorship session, participants will explore essential aspects of user experience design that drive successful projects. The session will begin with an introduction to the principles of UX design, emphasizing the importance of user-centered approaches. As the mentor shares insights gained from years of experience in the field, attendees will have the opportunity to engage in discussions about best practices and current trends that shape the industry. The agenda will include interactive activities that encourage collaboration and creativity, allowing participants to apply concepts discussed in real-time. Attendees will also review case studies that highlight successful UX projects, providing valuable lessons and inspiration for their own work. The mentor will address common challenges faced in UX design and offer strategies for overcoming them, fostering a supportive environment for sharing ideas and solutions.

UX Design Mentorship Session

In these series, we will learn to create a standout portfolio that impresses potential clients and employers. Through personalized guidance, we'll help you showcase your best work and highlight your unique skills and talents. Learn to tell a compelling story through your portfolio and present yourself as a creative force in your field. This mentorship will equip you with the tools to elevate your career and open doors to exciting opportunities.

Jana Rawlins🇨🇦

About Jana Rawlins

Expertise

Sessions with Jana Rawlins