United States

Graphic Design

UX Design

Industrial Design

Motion Design

XR Design

Design Operations

Product Design

Interaction Design

UX Research

Jared Zimmerman

VP, Head of Product Design & Research

Medium

Linkedin

Public Speaking

Communication

Collaboration

Problem-solving

Time management

Empathy

Presentation skills

Conflict resolution

Leadership

Project management

AI/ML

Figma

Innovaccer is a healthcare technology company that integrates and analyzes vast amounts of patient data to improve healthcare outcomes and operational efficiencies.

Leading Innovaccer's global team in advancing healthcare technology through innovative Product Design and human-centered Research. Solving for fragmented data in healthcare by leveraging AI to streamline data consolidation and interpretation. Spearheading development of AI-driven tools within the Health Cloud platform. Unifying patient data across systems, enabling healthcare providers to make informed decisions and deliver personalized care. Crafting intuitive interfaces that transform complex health data into accessible, actionable formats. Overseeing research initiatives to ensure our solutions address evolving healthcare needs. Developing AI-powered clinical decision support tools to enhance population health management and care coordination. Contributing to Innovaccer's mission of transforming healthcare through data integration and analytics as part of the leadership team. Drive innovation bridging complex healthcare data systems and user-friendly solutions. Combine strategic vision with hands-on leadership to advance healthcare technology. As part of Innovaccer's leadership we’re building technologies that not only expedite diagnoses but also promote a shift towards more preventive healthcare strategies, ensuring higher quality care for patients.

6 Billion daily active users

Leading international, multi-location hybrid teams to advance current and future products through user-centric, AI powered product design. The team works across mobile surfaces as well as next generation VR, AR, and XR surfaces for the metaverse. Leveraging AI first design, research, and software engineering, with a focus on Commerce, Ad creation and display, Relevance & Ranking systems, Integrity and user safety product areas. Working with Product teams across Meta (Facebook, Instagram, Horizon, Oculus, Portal, Ads Manager, etc) to support, augment, and accelerate the use of artificial intelligence and machine learning in products, while ensuring these technologies are used in responsible and respectful way, keeping user education and understand at the forefront.

3 Million daily active users (orders)

Delivery Hero is the world’s leading local delivery & quick commerce (qcommerce) platform, operating its service in over 40 countries across Asia, Europe, Latin America, the Middle East, and North Africa. 

Defined over a dozen new user facing metrics to gauge long-term product success. Grew and mentored over 50 diverse, multinational, cross-functional designers, researchers, and design managers. Lead marketing and product teams to develop new design processes focused on active user involvement. Originated new hiring rubric and interview process. Fostered a team environment promoting learning, exploration, and innovation.

Overall, I accelerated Delivery Hero’s product development process with large scale data analysis and new user experience-centric measurements.

1 Billion daily active user

My global team of over 45 UX designers, senior leads, and managers define and design products and systems for structured search verticals, events, image, video, as well as user-generated content and publishing platforms across Google Search Desktop and Mobile products.

29 Million Daily active users

Leading, managing, and inspiring designers to imagine and create the next generation of natural interactions with technology, through conversation, speech, and pervasive proactive assistance. 

Voice UX designs and shares best practices, patterns, and creates tools for conversational interfaces. Through personality, spoken voice, personalization, and discoverability the team mediates the relationship between the user and the Google Assistant. 

The team works across all platforms and form factors to create delightful, appropriate, accessible experiences for users.

17+ Billion daily active users

Wikimedia Foundation is a global nonprofit dedicated to encouraging growth and development of free-content, multilingual, wiki-based projects, including Wikipedia.


As the Director of User Experience, I led, trained, and mentored team a of 16 including Senior UX Designers and Design Research Lead Manager; reported to the SVP Product, Deputy Director. Planned and managed a $1.4 million annual budget. Conceptualized, developed, and executed quarterly and annual roadmaps. Partner with other directors in Product and Engineering disciplines to establish processes and products for both the foundation and its employees.


Challenges: Lack of existing formal design team or processes, non-user-friendly software, prior focus on a limited number of power users as opposed to 90% of users, and overall aversion to change within the company.

Assembled and grew a team of top-talent designers from 2 to 14 across all design and research discipline areas, with zero attrition in staff. Built exceptional trust and loyalty by empowering them to take ownership of projects, pushing them to reach their highest potential, and serving as a collaborator rather than just a manager.

Increased users interacting with pre-release software from zero to over 100,000. Led key “Beta Features” project inviting users to try pre-release software and provide feedback, resulting in a dramatic improvement for change management around releases.

Built Research Design team within the group to create user-driven software with continual validation and user needs focus during the product development process. 

Teamed with Engineering and Product groups to establish ratios for employee functions to form highly agile, rapid teams built for success. Collaborated with teams to determine methods of staffing teams based on industry research and best practices, enabling scaling and growth of teams.

Autodesk is a multinational developer of software for multiple industries, including flagship AutoCAD products and platforms. 

Initially hired as a contract employee to lead a small team to develop and release of new AutoCAD for Mac; subsequently hired full-time based on contract work performance. Oversaw team of 6 and reported to Sr. UX Director; managed the full cycle of multiple design projects. 

Spearheaded release of AutoCAD for Mac that became a highly praised product for Autodesk. Worked closely with developers throughout the 9-month process to create a product that was used as part of Apple’s "Apps for Business Campaign" and featured prominently in Apple’s marketing.

Transitioned AutoCAD from desktop to online with web-based AutoCAD 360. Repurposed all platform-independent groundwork and learnings to create a web app with multi-user editing.

Authored and released Standards Guide for UI that was subsequently used across multiple product lines. 

Built workflows between applications as well as similar interfaces that created cohesion for use.
 
Shifted design to research-driven focus with continual user feedback and testing.

Jared Zimmerman🇺🇸