United States

UX Design

UI/ Visual Design

Design Operations

Product Design

Interaction Design

UX Research

Boston University

Jason Greene

UX & Product Design Coach & Leadership Consultant

Usability Testing

Quantitative research

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Conflict resolution

Stakeholder management

Leadership

Human computer interaction

Information architecture

User research

Adobe Photoshop

Airtable

Axure

Figma

Miro

Google Analytics

Mural

Team player

Organisation skills

Presentation skills

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Best practices for running productive design critiques.

Running effective design critiques

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

• Transformed an existing product design shared services team of “full stack” individual contributors into 4 embedded teams of managers, researchers, and designers.

• Leading the recruitment and hiring of a Director of Product Design, a Design Manager, and a Design Operations Manager.

• Working alongside the Chief Product Officer, Vice President of Product, and Chief People Officer to plan for growth of the UX organization from 14 to 30 employees.

• Defined a product design job architecture framework and career paths for management, research, and design.

Directed UX strategy, research, and design of 4 cybersecurity SaaS products, led the UX organization, and modernized research and design operations.

• Partnered with executive and functional leadership on the Strategic Product Vision, enabling business expansion into new vertical market through product-led growth, platform scalability, and improved engineering velocity.

• Transformed, scaled, and coached the UX directorate, restructuring and maturing the group from an engineering-led, shared service team into a strategic, research-driven, end-to-end design organization.

• Founded a dedicated design system team, combining designers and engineers into a high-performing unit, delivering scalable and accessible principles, constraints, rules, and reusable components.

• Defined a UX job architecture framework and career development paths for management, research, and design.

• Collaborated with Product and Engineering leadership to transform cross-functional teams and processes

Contracted to direct product design and UX strategy for Axon, a brand-new cloud SaaS SIEM and NDR platform. Initially brought in as a “fixer" to address operational challenges, then moved on transform design and UX throughout the company.

• Collaborated with executive and product leadership on a 2-year Strategic Vision and product roadmap.

• Led the strategy, research, design, and development of a high-fidelity "North Star" prototype for Axon

• Sole visionary for restructuring, scaling, and hiring the UX org, overhauling it from a 4-person, engineering-led UI design organization to a 13-person, end-to-end product research and design team.

• Founded a dedicated design system team, combining designers and engineers into a high-performing team delivering all-new scalable and accessible principles, constraints, rules, and reusable components.

• Optimized design processes and implemented a DesignOps program, which was critical to achieving business results and UX goals.

Results & Achievements:

• Increased customer confidence and marketing presence for an alpha-stage product.

• Led a 66% reduction in UX turnaround time, from average of 3 months to less than 1 month.

• Co-led a 75% reduction in front-end engineering development time (21% reduction to overall engineering org).

• Grew UX team by 300%, onboarding 9 new members within 6 months as a hiring manager.


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For a $1B "big data" line of business, led UX strategy, research, and design.

• Helped lead UX transition during sale of Pitney Bowes Software & Data division to private equity, and subsequent merger with Syncsort.

• Helmed the UX rebranding of Precisely, the new name of the post-merger enterprise, spearheading (in 8 months) a complete branding redesign and implementation of 5 LOB portfolios and 311 software application and data products.

• Founded and managed DesignOps program, modernizing processes, collaboration methods, and measurement.

• Co-led rollout of Design Thinking program across the new enterprise, coaching managers and facilitating workshops.

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Led UX strategy, research, and design, for Fortune 500s and large government organizations transitioning from legacy on-premise systems to cloud SaaS applications.

• Key member of UX leadership team responsible for a $250M portfolio, including Anthem, Goldman Sachs, Centene, Celgene, and U.S. Air Force.

• Helmed the redesign of $190M modernization projects for Anthem, to improve healthcare claims processing, prior authorization, and predetermination systems.

• Presented to enterprise leadership and influenced without authority, transforming UX strategy, research, product design, design operations, and cross-functional processes.

• Led the design and implementation of enterprise design systems for Anthem, Goldman Sachs, and U.S. Air Force.

• Managed UX teams of up to 24 managers and individual contributors.

• Coached UX architects, researchers, and designers in Pega’s consulting arm and within client organizations.

Results & Achievements:

• Drove 20x UX ROI and $15.4M annual savings for Anthem.

• Led a 140% rate against annual goals for Pegasystems.

• Helped grow the Pegasystems Consulting UX organization by 150% as a member of the hiring team.


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Directed the UX strategy, research, and design of Chevron Business Point, a $160 Million project to modernize their global supply chain to provide purchasing, fulfillment, management, and automation.

• Defined the platform business and product UX strategy, set project budgets and timelines, and created and managed the UX team, with heavy coaching and cross-functional leadership on design integration and process transformation. 

• Coached and facilitated design integration and process transformation.

• Delivered UX strategy, research, concept modeling, and user workflow process design.

• Led the creation of the CBP Design System.

• Managed a team of 3 designers, 2 researchers, and 10 developers.

Results & Achievements:

• For Chevron, delivered measurable improvements annual, actualized revenue, streamlined a digital commerce business unit, increased customer satisfaction and revenue share, improved operational efficiency, and decreased operational costs.

• For Deloitte, increased client revenue by strengthening the relationship with Chevron, a premier client, and helping negotiate a higher Scope of Work agreement (SOW).


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Directed UX strategy, research, and product design, for enterprise B2B SaaS suite, with a user base of 5.5M from 80,000 clients, partners, and customers. Defined strategic and tactical UX road maps to align with business strategies.

• Led UX strategy as the company grew from $700 Million gross revenue to $1 Billion, establishing a strategic design culture for business and product development.

• Piloted, hired, and managed the first internal company UX team, modernizing UX of the product and scaling the role, value, responsibility, and ownership of UX within the organization.

• Designed, launched, and scaled a proprietary design system.

• Co-managed UI engineering efforts of 18-member full-stack development team.

• Increased eCommerce order funnel conversion and new client conversion. 

• Reduced customer support requests and chargebacks.


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Defined and implemented UX strategy, research, and design, for user workflows, interaction patterns, and UI components, for the marketing, fulfillment, and support services of the Intel Cloud SSO application suite.

• Helped design a brand-new system in a brand-new business division dealing with federated identity in the security space.

• Defined UX strategy through user research, task assessment, system architecture analysis, rapid prototyping, and multi-channel analytics.


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Led UX strategy, research, product design, and development of a multi-channel commercial real estate SaaS application.

• Helped secure $20M seed funding through design, development, and launch a service application in 6 months.

• Through a design strategy for product-led growth, grew client users from zero to 5,000 within 8 months of launch, supporting 100 domestic markets. 

• Managed a UX team of individual contributors (employees and contractors).


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Agency UX practice leadership, management, and individual contribution for enterprise b2b SaaS applications and Web sites.

• Managed and coached agency team of UX designers and UI developers.

• Managed and coached external client design & development teams.

• Client work for IBM, Sun, Level 3, Ping Identity, Wells Fargo, Qwest/US West, Nike, Bauer, Forest City, Stapleton Denver, Sonos, National Renewable Energy Laboratory, Vericept, DoubleClick, Polaroid, Major League Soccer, Colorado Rapids.


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As part of the award-winning PB4D Imaging division, I led a brand-new, 4-person Web design and development team in a player-coach role, delivering Web-based project visualization applications for the architectural and transportation engineering industries.

Providing this information and functionality on the Web was a groundbreaking innovation, increasing visibility and access to information while signifciantly decreasing the time required for delivery and maintenance. (previously, this all required physical documentation, live presentations, videotapes, and CD-ROMs)

Our applications were used by multi-national government officials, public groups, and design review boards, as critical components in project acceptance, legal proceedings, construction management, oversight governance, and public awareness.

Key Projects:
• Hong Kong International Airport
• Miller Highway (New York, NY)
• RTD Light Rail Transit (Denver, CO)
• Denver Center for Performing Arts
• General Services Administration Building (Boulder, CO)

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Jason Greene🇺🇸