United States

Graphic Design

UX Design

UI/ Visual Design

Motion Design

Branding and Identity Design

Design Operations

Service Design

Product Design

Customer Experience (CX)

Generalist Product Management

Copywriting

UX writing

Branding

Interaction Design

UX Research

Generative AI

AI Design

Jason Osburn

Founder

Typography

Product strategy

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Team player

Presentation skills

Stakeholder management

Leadership

Brand positioning

Brand strategy

Information architecture

User research

Trello

ChatGPT

Figma

Framer

HubSpot

Jira

Mailchimp

Miro

Mixpanel

Adobe Creative Suite

Google Analytics

Sketch

Mural

Hired to co-lead and grow the XD practice and serve as a senior design leader across client engagements, internal initiatives, and team development.
• Built a stronger global design team elevating work quality, leadership presence, and promotion rates.
• Acted as a strategic partner to Sales, influencing over $1M in closed project work.
• Directed product strategy and design, delivering quality outcomes that led to repeat engagements. 
• Led an AI-in-XD training initiative that accelerated UX research, design, and developer collaboration.

Hired to build and lead a holistic product and brand experience to scale the company from startup through Series B.
• Created the brand and product experience from scratch, spanning design, UX, marketing, and copy.
• Collaborated with stakeholders to enhance both the Care Coach and customer experience.
• Led Design Ops: built processes, tools, and teams across product and brand.
• Provided holistic experience design leadership through $15M+ Series B raise.

Hired to brand, design, and launch a sports auction platform that has become the #1 fan activation platform in minor-league sports.
• Launched MVP in 60 days; reduced auction management time by 71%.
• Scaled platform to 450+ teams; millions in revenue generated.
• Supported creative innovation and new monetization streams (30% of revenue).
• Supported hiring and shaping a positive team culture.

Engaged by clients to innovate and optimize digital product and brand experiences with high business impact.
• Created MVPs for startups leading to revenue, investor funding, and growth.
• Built and led lean, multi-disciplinary product teams that delivered excellence.
• Delivered cross-functional leadership aligning product, research, design, and engineering.
• Evangelized outcome-based product thinking to executive stakeholders.

Hired to lead the design and successful launch of a time and place-based messaging app replacing a team unable to ship.
• Replaced a full-time team of 5 and launched a rebranded app on iOS/Android in 3 months.
• Recruited and led a top-tier part-time team across design, engineering, and QA.
• Refined the pitch deck and raised $125K in funding to extend company runway.
• Gained critical lessons that directly informed later startup success with DASH and Cariloop.

Conceptualized, designed, and launched a scalable OTT video platform as a white-label solution for major media brands.
• Led product strategy and UX for the platform used by NBCUniversal, Scripps, OWN, and more capturing 80%+ of the TVE market.
• Designed both the web admin portal and mobile streaming apps (iOS & Android tablet & phone), earning 4+ star ratings, App Store features, and industry awards.
• Designed and scaled a productized system to rapidly launch on-brand iOS and Android phone and tablet apps for dozens of networks.
• Collaborated closely with leadership to pitch and close new clients generating millions in revenue.

Hired to help grow the UX practice and lead teams of designers and developers to create mobile apps for global brands.
• Designed and delivered 12+ award-winning mobile apps (SPIN, Food Network, WWE, BET, etc.) with millions of users.
• Developed internal collaboration tools to align product, engineering, and design teams.
• Facilitated discovery workshops with clients to learn goals, define success, and shape experiences.
• Played a role in shaping company culture and growth contributing to a successful WPP acquisition.

Jason Osburn🇺🇸

About Jason Osburn

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