Canada

Product Design

Graphic Design

UX Design

UI/ Visual Design

Branding and Identity Design

Design Operations

Interaction Design

UX Testing

UX Research

Bachelor’s Degree

Jenna Coles

Senior Product Design Lead

Instagram

Product strategy

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Customer service

Conflict resolution

Stakeholder management

Leadership

Project management

Negotiation

Analytical skills

Brand strategy

Branding

Design systems

User research

Figma

Adobe Creative Suite

*Currently open to new clients and project opportunities* Collaborating remotely with an agency that helps both startups and established businesses grow through UI/UX design, branding, product strategy, market research, user testing and product development.

Muse® is a Toronto-based 'scale-up' that lives at the heart of personal transformation through human-centred technology. They are a team of engineers, scientists, artists, marketers and developers with the mission to enable people to live a happier, healthier and more connected life with leading brainwave technologies and experiences.

Askable is a platform for focus group/user testing participant recruitment, scheduling and communication. I worked part-time (whilst at Orange) in the initial team that built the startup’s foundation, collaborating with the founders across UI/UX, online marketing, print collateral and SEO-focussed content writing.

Orange Digital is a fast-paced growing digital marketing and innovation agency actively servicing over 60 Australian and international clients. 

Responsibilities:
	• 	Worked collaboratively between developers, marketers, SEO analysts, managers and clients to produce design solutions for medium to large businesses
	• 	Created site maps, user personas, user journeys, wireframes, lofi and hifi prototypes based on user research and insights from qualitative and quantitative data
	• 	Facilitated design workshops, focus groups and user testing sessions
	• 	Applied existing style guides and creating new design systems 
	• 	Developed and facilitated the 2018 and 2019 Internship Programs
	• 	Selected for Google's 2019 Melbourne Womenwill Leadership Workshop, empowering emerging female leaders in digital.

Data visualisation specialist and designer within the Analytics team and Recovery Project Management Office for Queensland’s largest railway operator. 

	• 	Worked with data scientists and mathematicians, applying design thinking principles to create decision support tools using complex datasets
	• 	Built and managed stakeholder relationships (from mid-level management to Executive Leadership & C-levels) on behalf of the analytics team and end-users
	• 	Produced interactive data visualisations (Tableau), infographics, user testing, design workshops, app prototypes, digital illustrations, design documentation and presentations.

Started part time in the summer internship program followed by contracted work in UI/UX design, front-end development, graphic design, supporting sales pitches, campaign ideation and the innovation program.

Mentored by Art Director and Partner at Grampy, a digital innovation agency in Shoreditch, London. Collaborated within a fast-paced creative team in ideation workshops, storyboarding/illustrating and designing responsive UI mock-ups in Sketch.

• Designing user interfaces, data visualisations, mobile/web applications, and websites 
• Experienced at conducting UX/user research, testing, interviews and focus groups
• Building and integrating design systems, information architecture, wireframing, lo-fi and high-fi mockups and interactive prototyping
• Highly proficient in Figma/Sketch and Adobe CC

Jenna Coles🇨🇦

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