Jennifer Borchardt🇺🇸
Vice President - Experience, Financial Services at Publicis Sapient
About Jennifer Borchardt
Vice President - Experience, Financial Services at Publicis Sapient
Jennifer has over 25 years’ experience as a UX practitioner, strategist, and leader. She has held creative leadership roles at large financial institutions including U.S. Bank, Wells Fargo, and E*TRADE where she led UX teams and delivered designs and creative strategy for banking, brokerage, & wealth management using various methodologies including Agile.
In her consulting career, Jennifer led Publicis Sapient’s Financial Services Experience practice including CX, Innovation, Experience Strategy, Service Design, Research & Insights, and UX/UI Design. She also helps clients build and lead Experience teams, define and identify their strategic vision, execute design systems and design @ scale, create design-centric cultures, and digitally transform their businesses.
Jennifer currently runs an independent consulting practice, JenAI Consulting, focusing on healthcare, nonprofits, and women-owned businesses.
Expertise
Sessions with Jennifer Borchardt
- Mentorship Session (30 min): Mentorship session