United States

UX Design

Service Design

Product Design

Customer Experience (CX)

Business Development

Account-based Marketing (ABM)

Product Marketing

Interaction Design

UX Testing

UX Research

Service Design Research

Generative AI

AI Design

Jeremy Johnson

Co-founder & SVP Experience Transformation

Usability Testing

Relationship management

Quantitative research

Public Speaking

Product strategy

Prototyping

Qualitative research

Communication

Problem-solving

Empathy

Presentation skills

Leadership

AI/ML

Brand positioning

Budget management

Market research

Marketing strategy

User research

Sales plan and process

Vimeo

Adobe Illustrator

Adobe Photoshop

ChatGPT

Figma

Miro

Adobe Creative Suite

Midjourney

Stakeholder management

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

How to think about design career paths and what progression looks like for designers?

Design career path

As cofounder and SVP of Experience Transformation, Iʼm part of the senior team building geniant—a new kind of design consultancy that thinks beyond screens, focusing on the service design of physical spaces, human interactions, and AI-first consulting to create cohesive experiences that drive business results.

•Co-founded and helped scale geniant from 0 to 100 employees in less than 3 years.
•Consulted on UX, AI, and product discovery projects for Fortune 500/SMB clients.
•Spearheaded design research/discovery around workplace design.
•Raised win rates by educating executive stakeholders on modern product development.
•Built service catalog + sales enablement that helped win C-level B2B deals.
•Operationalized AI across product marketing; stood up new consulting AI offerings.

In this role, I was part of the senior management team @ projekt202, an experience-driven transformation consultancy. Throughout this period of hyper-growth, I supported the organization's business through product marketing, sales enablement, and GTM strategy. While growing the organization, I continued consulting with Fortune 500 leaders and their teams on UX and product discovery.

•Led first-touch with executive leaders on how to effectively use design towards their business goals.
•Drove 200% revenue growth via executive education, sales enablement, and product marketing.
•Built a CX executive leadership network to 300+ leaders across 6 cities.
•Key contributor to projekt202's Amdocs acquisition.
•Led telecom experience engagements for carriers serving millions of customers.
•Represented Amdocs at Mobile World Congress, expanding presence and opening new experience design engagements.

Leading the User Experience and Design Research teams for the projekt202 Dallas office, I grew the team to one of the largest teams in the region, working on leading consumer and workplace products and services, including major airlines, retailers, and automotive organizations.

•Led cross-functional teams of UX Designers and Researchers.
•Built and led one of the regionʼs largest UX teams (50+ designers).
•Supported high-impact projects for Fortune 500 clients, delivering user-centered solutions.
•Teams working across accounts, including: Pizza Hut, Capital One, 7-Eleven, Ryan, and many more.

At Travelocity, I led the User Experience group for the product organization and the design team supporting media and merchandising. I shaped the vision, design standards, and customer experience 
across mobile and desktop, launching revenue-generating features and major product updates for this beloved travel brand.

•Drove millions in incremental revenue and sustained conversion lift by shipping high-impact features across mobile and desktop.
•Optimized the booking funnel via A/B testing.
•Rebooted product discovery (prototyping, validation, user testing) to accelerate time-to-market and improve product-market fit.
•Led accessibility program with the National Federation of the Blind; shipped site-wide improvements and compliance updates.
•Stabilized teams through the Expedia acquisition, maintaining delivery velocity and engagement.

At GameStop, I led the product design, UX research, and creative teams for our e-commerce site and digital gaming products as part of a company-wide digital transformation initiative. My work focused on enhancing the online shopping experience and delivering new digital products, including our mobile app and updated mobile website.

•Drove $500M+ in e-commerce lift by launching mobile web + native apps; delivered double-digit mobile traffic growth.
•Increased conversion and unlocked millions in sponsorship/ads by redesigning product detail pages.
•Expanded growth beyond physical retail via early game streaming/download services and strategic platform integrations.
•Boosted digital to store performance with BOPIS, real-time inventory, and an upgraded store locator.

At Sabre Travel Network, I managed the User Experience team, tasked with reinventing how travel agents work.
•Co-founded Sabreʼs first UX team for agency tools; set standards and scaled practices for thousands of travel agents worldwide.
•Designed Travelocityʼs first mobile web app; featured in an Apple keynote and accelerated early mobile growth.
•Drove internal innovation via company-wide hackathons/devhouses, speeding cross-product feature delivery.
•Led the start of the flagship Sabre Red product design, built the design system, partnered closely with engineering, and prototype-tested with agents—launching a new UI that lifted agent productivity and 
satisfaction.

Jeremy Johnson🇺🇸

About Jeremy Johnson

Expertise

Sessions with Jeremy Johnson