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Jess Foss, mentor on ADPList

Jess Foss🇵🇹

Sales & Customer Success at Deel

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About Jess Foss

Sales & Customer Success at Deel

I'm Jess and I have over 8 years of experience optimizing customer and revenue growth across every stage of the customer journey, from acquisition and activation to expansion and retention.

Over the course of my career I've had the opportunity to build funnels, processes and teams from scratch, and help start ups scale their customer acquisition, onboarding and customer success.

I've gained experience building and leading a high performing customer success team, collaborating with Product and Engineering teams to build out customer journeys, and managing relationships with clients from SMB to Enterprise.

I can help you:

-audit and optimize customer acquisition funnels -audit and optimize customer onboarding journeys -strategize on how to improve Time to Value and Time to Revenue -prepare for an interview for a Customer Success Role

Expertise

Sales/BDMarketingCustomer Success ManagementCustomer Experience (CX)Digital MarketingSalesRelationship managementCollaborationProblem-solvingPresentation skillsLeadershipNegotiation

What mentees say

“I had a wonderful session with Jess, and shared a lot of incredible insights with me. I'm looking forward to our next session :D”

Karim El Zanaty, Founder at VCompass