United States

Jessica Phan

Head of Design

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Tips for transitioning into a new role or company.

Changing roles

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Managing being the only designer at your company and working with non-designers.

Being the only designer

Helping artists build their fan base.

→ Leading design (manager and IC) for projects like checkout/payment, notifications, profiles, search, activity feed, artist onboarding
→ Contributing and pushing the development of our design system
→ Supporting marketing assets for the comms team
→ Designed the Sound.xyz iOS app (0→1)

Empowering the creator economy.
Officially joined as as employee #9. 

→ Designed and created the first version of the iOS app (0→1)
→ Designed the logo and defined the OpenSea brand
→ Spearhead and led the first OpenSea marketing video
→ Design marketing pages like about, careers, and partnerships
→ Grew and manage design team from just myself to 6 stellar designers  including product design, brand design, and content design
→ Oversaw design across all teams: Core Experiences, Search,Trust & Safety, Mobile, Design System, Marketplace, Brand
→ Continue to contributed as an IC to the marketplace team to increase liquidity. Product features includes collection and attribute offers, bundle listings
→ Developed our Design Principles, Design Reviews, Design Jams
→ Developed the interviewing process and evaluation structure for Product Design, Content Design, UX and Visual Design roles

Supporting new mothers in the most transformational journey.

After delivering my first born and seeing my friends struggle with depletion, low milk supply, and postpartum depression, I saw a need for postpartum nutrition and helping mothers in their most transformative moment. I teamed up with a friend, Helen Merlin to create RitualMeals.com, a postpartum meal delivery service.

I led design, brand, marketing, and content.  A short stint because I was pregnant with my second child, I realized I needed to pause on this journey to focus on health, wellness, and family.

→ Sole designer on the team, designed the entire marketplace experiences from: creator experiences, seller experiences, and  collector experiences
→ Feature includes filtering, wallet, profile, items page, transactional flows, offering, buying, freezing metadata, and more
→ Built our first design system

Preserving a traditional Vietnamese craft with a modern touch and advocating for sustainable fashion.

→ Learned how to design and make jewelry (and somewhat how to run a business)
→ Developed the brand for Hathorway (designed and built the ecommerce site, created catalogs, led and coordinated photo-art direction for social assets, ran sales and email campaigns)
→ Collaborated events with with brands like Amour Vert, Madewell, West Elm, Therapy, Biossance
→ Stocked in SFMOMA, Art Institute of Chicago, Wing Luke Museum, Catalina Island Museum, Crow Museum, various boutiques and Autograph Collection Hotel Shops

Helping employees develop by reimagining performance reviews & continuous feedback.
3rd Employee as Founding Designer

→  Led Product Design and Brand Design
→  Designed the initial iOS app and webapp for Zugata
→  Developed the brand, redesigned the logo, designed & coded the marketing site
→  Worked with video agencies to tell our product story
→  Managed other 2 amazing designers (product designer and brand designer)
→  Initiated and developed partnership with Skillshare for our resource library
→  Designed events booths and swags for conferences

Helping the underdogs build the rare, generational companies that push the world forward.

→ Visual Design services for Sequoia Creative Lab, creating presentation decks, prints, and guiding resources for their portfolio companies

Provided product design, marketing design, branding design services to clients such as:
gm.xyz, Sound.xyz, OpenSea.io, iFly.vc, Trimer Capital, Riverside Company, Weee!

→ Provided product design,  marketing design, and front-end development services for clients like Samsung, SAP, JCPenney, Bare Necessities, BDBiosciences, Neo4j

Helping families come together in a place call home.

→  Led the web and graphic design team
→  Designed the first mobile experience of the marketplace 
→  Managed designs for email, catalogs, billboards, print and digital ads
→  Coordinated and art directed lifestyle photoshoots 
→  Designed physical projects (wreaths, garlands, table top decor, and more)
→  Buyer for the accessories category

First designer:
→ Developed the brand and design language of Balsam Hill
→ Redesigned the marketplace experiences (Homepage, Category Pages, Product Pages, Checkout)
→ Designed for email, print and digital ads
→ Assisted in photo productions for product photography
→ Assisted in photoshoots

Jessica Phan🇺🇸

About Jessica Phan

Expertise

Sessions with Jessica Phan