

Global Director - Ecommerce Capabilities, MarTech and DCoE Operations at Whirlpool Corporation
Global Director - Ecommerce Capabilities, MarTech and DCoE Operations at Whirlpool Corporation
Hi, I’m Joana. I am a Global Digital & D2C Commerce Leader and, at my core, a data-driven digital marketer. I specialize in scaling $1B+ eCommerce ecosystems by bridging technical execution with commercial growth.
Having recently led a Global Digital Center of Excellence (DCoE) at Whirlpool and driven MarTech & automation at Booking.com, I combine executive strategic vision with deep technical expertise. I excel at orchestrating complex MarTech transformations, navigating Design Operations and ABM (Account-Based Marketing), and embedding a rigorous culture of experimentation.
My goal as a mentor is to help you break out of tactical silos, translate your technical skills into business value, and/or elevate your leadership.
I can help you with: -Transitioning from tactical execution to strategic digital leadership -Translating MarTech, ABM, CRM and digital capabilities into top-line growth -Building data-driven experimentation and test-and-learn frameworks -Career strategy, interview prep, and stakeholder management in complex matrix organizations Upskilling development plan
“I had the pleasure of working with Joana, and she truly exceeded my expectations. Her outstanding communication skills and deep subject knowledge made complex concepts easy to understand. Joana's amazing motivation and problem-solving abilities helped me gain valuable insights and clarity. I highly recommend booking a session with her.”
“I learned more from one conversation with Joana than from all my marketing classes at the University. She is amazing. Joana is on another level from the marketing pros that I have talked to in the past. She understands all aspects of marketing for many different industries. Pleasure to talk to. Looking forward to talking again in the future.”
“I had a fantastic session with Joana, who provided invaluable guidance on crafting motivational resumes and interview strategies. Her amazing communication and deep subject knowledge made the process not only insightful but enjoyable. She also shared numerous resources to further enhance my skills. For those seeking exceptional mentorship, I highly recommend booking with Jo”