

Service Design Director at FIRESIDE
Service Design Director at FIRESIDE
Hi, I'm Jodine and I have been in the field of Design my whole career. Using a combination of Service Design, UX research tools and coaching I help organisations to understand themselves and their customers better. I've worked across multiple projects and types of organisations - start ups, public sector, telco, financial services and cultural institutions.
I started my own coaching practice in 2020 and have worked with leaders in design and UX, as well as helping practitioners uplift their methods or stakeholder engagement skills and lean into leadership.
I can help you with: Research methods Leading teams Strategy and planning Preparing for interviews Communication with stakeholders Influencing without authority
“I want to thank Jodine for her valuable time and the exceptional insights she provided during our mentoring session. Her expertise and portfolio review were instrumental in helping me identify key strengths that I can highlight in my profile. Jodine's guidance has been incredibly beneficial to me. Thank you, Jodine, for your support and expertise!”