United States

UX Design

UI/ Visual Design

Branding and Identity Design

Service Design

Product Design

Customer Experience (CX)

Branding

UX Testing

UX Research

Service Design Research

Bachelors

High School

Joe Grant

Senior UX Professional

Public Speaking

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Team player

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Project management

Analytical skills

Optimal Workshop

SurveyMonkey

Trello

UserTesting

Adobe Illustrator

Adobe XD

Airtable

Axure

Balsamiq

ChatGPT

Lucidchart

Miro

Morae

Adobe Creative Suite

UserZoom

Sketch

Mural

UX at THD
- UX Design / Research for The Home Depot (THD)

UX at Bayer 
- Product Design Researcher for Bayer Crop Science and Bayer Consumer Health
- Studies with users from US, Brazil, Mexico, Europe,and China
- Studies with Business and IT leaders for feedback to improve the Agile Enterprise efforts
- Career Advisor for UX consultants  

UX at Edward Jones
- UX researcher on tools used by financial advisors and assistants for enrolling clients into financial services
- Team Lead for UX consultants at Edward Jones
- UX design and research on startingpoint.edwardjones.com and other prospect or client digital experiences

Work included navigation studies on the Federal Reserve - St. Louis web site.

Part of the Customer Experience team shaping the future of the rental car business. Used powerful UX Research tools such as UserTesting, UserZoom, and Qualaroo on major e-comm sites used by millions.
- UX Researcher for major redesign of Alamo.com
- Navigation study involving hundreds of users	 
- Qualitative polling with tens of thousands 	 
- Remote usability testing for e-com sites and apps

Senior UX Architect at Bayer

Led a number of activities to move forward the UX from initial ideation to deployment, including many Google Design Sprints, Usability testing, User interviews, Storyboards, Wireframes, and Design exercises. 

Projects have included 
- Design and research for enterprise-wide inventory system
- IofT UX Research and Design
- Design of scientific pipeline scorecards - winner of Value award
- Design of chemical formulation app
- IDEO-style ideation on new marketing touchpoints for grower
- Conceptual design and prototyping of chatbots
- Journey mapping of regulatory processes
- User research on enterprise handling of document files
- User research for rollout of Office 365
- UX design for a Supply Chain project bringing portfolio and network optimization to the global agribusiness using sophisticated computing algorithm
- Training on usability testing

As a consultant at MidWood Consulting, I'm working as part of the UX-Usability team at Ally Financial. Ally is a financial services company with business in automotive financing, online banking, and corporate financing. The Usability Engineering team and the UX group in general have succeeded in creating high-quality user experiences. Ally Bank has won Money magazine's award for best online bank for 4 consecutive years.

Agile UX Lead providing usability testing and user-centered design techniques for the MFK. The software offers maps, sensor information, and real-time collaboration used by military and other security personnel for finding WMD.

Performed multiple usability tests and provide design feedback for Sensi, the top rated wifi thermostat on Amazon.

Continuation of contract work with the Elsevier UCD. Projects include:
InteractElsevier, 3D UI for anatomy
variety.com
elsevier.com
SmarTest, e-learning and testing platform
High-level design of new platforms to provide medical and nursing content beyond the textbook

User Experience consulting services


Current assignment:
UCD Consultant at Elsevier

Working on site redesign of http://evolve.elsevier.com/, a rich e-learning site serving primarily instructors and students in the medical and health sciences field.

Contract work on web site content and structure for Rodgers Townsend. 

Content Architect for AT&T Onward Small Business. http://smallbiz.att.com

UX Architect on project to renew UCD group at AG Edwards. Lead architect on contract and ticketing system for Bunge. UCD Training workshop for large financial client.

Joe Grant🇺🇸