Germany

Data Analysis

Project Management

Joefree Semilla

Head of People Analytics

Communication

Presentation skills

Stakeholder management

Business intelligence

Zapier

Asana

ChatGPT

Greenhouse

Workday

Time management

Organisation skills

Problem-solving

Project management

Analytical skills

Market research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

● Reporting to the Chief People Officer. Developed reporting foundations for people, organization and manpower analysis of the company. Instituted regular monthly business reviews to understand people metrics and help drive decisions on talent acquisition, engagement, and retention.
● Led compensation benchmarking and analyzing the competitiveness of total pay to drive recommendations on salaries and equity in a time of economic uncertainty.

Talent advisor for Athena, a startup that matches executive assistants in the Philippines to US-based startup founders and tech executives. Worked directly with founder to analyze and understanding hiring metrics and optimization opportunities. Put in place an assessment process to ensure quality of new hires and recruits, and developed categorization of tasks and services to analyze potential improvements in service.

●	Built teams and institutionalized key processes in analytics, quality assurance, workforce planning, and IT.  Enabled operations teams to achieve an increase in customer experience and service level attainment metrics. 
●	The company was using a network of 300 work-from-home (WFH) which created collaboration and data security issues.  Managed the transition to a captive office with two vendors within six months, while ensuring continuity of operations and achieving company targets. Established a regular cadence of project management standups, utilized Asana as a project management tool, and communicated with key stakeholders (including CFO/COO, Head of Legal, and IT Director) to ensure timely and high-quality completion of deliverables.

Business Operations
● Formed a specialized business operations team in the Philippines to execute critical company initiatives while creatively and strategically using Philippine resources. This helped in the achievement of engineering hiring targets; the testing and operationalization of human‐powered product features and the creation of SEO content to drive customer growth.
● Hired, trained and led a group of six analysts and two managers providing analytical and project management support to Analytics, Category Management, Talent Operations, and Labs teams in Thumbtack HQ.

Product Strategy and Management
● Developed and implemented the strategy and roadmap for transactions business to increase transaction volume by ~60% in the first 9 months of 2014.
● Developed business case, system, operational and marketing initiatives to launch and grow airtime loading, bills/merchant payments, money transfers, electronic payroll, and remittance services for account holders.

Business Development and Partnerships
● Led and monitored the execution of product‐related projects and launches in coordination with internal cross‐functional working teams as well as external collaborators from BPI and Globe Telecom. Led interoperability initiatives with GCash, Globe’s mobile money service.
● Led the acquisition of key accounts for bills payment, electronic disbursements, and payroll services. These initiatives created the widest provincial bills payment partnership with electric cooperatives; the first mobile banking payroll disbursement for local government employees; and electronic disbursements of cash transfers by international aid agencies to communities affected by Typhoon Haiyan.
● Established and managed relationships with billers, merchants, and key institutional partners such as USAID’s Scaling Innovations in Mobile Money (SIMM), Basa Pilipinas, B+WISER projects.

Brand Marketing and Corporate Communications
● Served as Acting Chief Marketing Officer (CMO) in Q4 2013, involved with target setting, budgeting, and operational planning for marketing communication initiatives in 2014.
● Crafted press releases and articles about BanKO aimed at generating awareness and interest about the bank for local and international audiences.
● Launched BanKO’s presence in social media, leading to the highest engagement rate among Philippine financial services companies after a year.

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