United States

Technical Product Management

Master of Business Administration - MBA

Associates

Jonathan Giglio

Product Manager

Communication

Leadership

AI/ML

Working to solve the toughest challenges in Supply Chain as a Global Leader for the TradeLens collaboration between IBM and Maersk. Over 15 years of industry experience across multiple sectors, leading cross-functional organizations to deliver value for clients. I firmly believe blockchain technologies will unlock new capabilities and collaboration by offering the privacy and trust needed to transform industries.

Product Manager for MetroPulse at IBM. Responsible for industry analysis, go to market strategies, and operational launch readiness. I work with Cross-Functional teams to provide clients with compelling AI augmentation solutions.

As a Program Manager for IBM Commerce, I coordinate multiple workstreams simultaneously in order to bring Offerings to market on time and on budget to deliver client value.
• Manage cross-functional teams (Product Managers, Finance, Marketing, Development) through all phases of Product Lifecycle
• Lead Voice of the Customer Sessions –with individual companies and large, multi-customer conferences
• Partner with Sales to develop metrics for meeting sales targets across multiple business pillars

As a Business Analyst, I focus on requirements development and dissemination. This entails documenting the blueprints for quality for the Chase.com banking website and carrying those requirements through the SDLC. My core strengths are performance management, financial impact, and business decisioning.
• Develop executive level presentations to bring concepts through design and into implementation
• Ensure all stakeholders are represented during requirements development
• Create standardized documentation to ensure smooth transition between development, QA, and IST groups
• Utilize Agile methodologies to increase team productivity and performance

Manage the software assets for the Corporate Internet Group, Mobile, eCommerce, and Payments at JPMorgan Chase. This division oversees the Chase.com website, Mobile applications (iOS, Android, etc…) and other affiliated sites for consumer banking. 
• Created program to save firm $6M across the enterprise in licensing fees
• Developed relationship with Finance team resulting in decreased forecasting variances
• Redesigned software acquisition process resulting in 50% reduction in time to deployment
• Achieved #1 ranking for 12 months running throughout company by redesigning Application inventory process

Senior Program Manager for 300+ CPAs, Auditors, Finance Managers and Business Advisors. Manage technology, service delivery, technical expertise, and departmental training for the Internal Technology Support department. 
•	Mentored 6 junior team members across multiple sites
•	Created influence with cross functional departments to meet strategic objectives
•	Delivered presentations to senior management for proposed technology solutions and measured results
•	Transformed organization into all digital infrastructure via Document Management implementation
•	Lead technology review teams across multiple disciplines: SAN, Virtualization, Mobile, SharePoint, E-mail, etc…
•	Achieved 50% operational efficiency gain by integrating support departments

•	Reduced maintenance budgets over 60% by eliminating redundancies and through vendor negotiations
•	Manage multi-site Business Continuity and Disaster Recovery plans for entire organization
•	Used PMP guidelines for delivering projects on time and on budget: Quantitative Risk and Financial impact analysis.
•	Combined vendor relationship management and ROI analysis into effective negotiation skills
•	Delivered financial analysis during RFP process, vendor selection analysis, and drove user adoption

Launched Apple Store #009 as one of the first Mac Geniuses.
Responsible for repair, service, and customer support for retail customers for Apple Inc.

Jonathan Giglio🇺🇸

About Jonathan Giglio

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