

Senior Service Designer at Macquarie Group
Senior Service Designer at Macquarie Group
Hello World 🌏
I am Jono.
I'm a passionate service designer who continually seeks new challenges and inspirations in all aspects of life. My biggest strength is my persistent curiosity to uncover how the world works and improve upon it. I believe good designs can only be created by well-informed and balanced teams. Therefore, it is my mission to inspire others with the voice of customers and proven industry best practices.
Interested to chat? Feel free to shoot me a message or book a session with me. Hope to meet you soon! 💬
“I really appreciate the feedback given by Jonathan. He was direct and honest, clearly explain what wasn't working on my portfolio. I left each session with a clear plan on what to do and how to improve.”
“I'm currently looking into other design careers aside from UX design, and Jonathan has helped me understand the difference between service design and UX design. He clearly communicates his points and shares his experience to help me understand his day-to-day tasks on the job. Thanks Jonathan!”
“I’ve only had a few sessions with Jono, but I can already tell he is an amazing mentor. He is kind, professional, and very supportive. He gave me insightful feedback on my folio and resume, and shared interview advice that has been a huge help in my job search.”