Denmark

Product Design

UX Design

UI/ Visual Design

Interaction Design

UX Research

Certificate

Bachelor's degree

Bachelor's Degree

4eme division

Master's degree

Joni Herriott

UX & Product Designer

instagram

Usability Testing

Product strategy

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Organisation skills

Presentation skills

Stakeholder management

Leadership

Project management

Analytical skills

Accessibility

Content creation

Content research

Human computer interaction

Information architecture

Video editing

User research

Product roadmap

Figma

Adobe Creative Suite

Grundfos develops advanced pump solutions and smart home technologies, focusing on sustainability and enhancing customer experiences through digital platforms. In addition, it addresses global water challenges and fosters innovation through partnerships and educational outreach.

Current responsibilities:

- Overseeing the entire IoT Cloud UX service design process through cross-functional collaboration.
- Facilitating alignment between business stakeholders and development teams by translating strategic visions into actionable plans and ensuring seamless communication across all parties.
- Facilitating design thinking and innovation workshops to help stakeholders in bringing ideas into a roadmap.
- Stakeholders management.
- Driving design roadmaps.
- Conducting mixed-methods research to ensure data-driven design decisions (Datadog for analytics, Launchdarkly for A/B testing), tackle UI & UX design where needed, and manage qualitative research and business metrics for our self-serve user segment.
- Developed a Smart Home (Matter) MVP involving app, thermostat, and pump integration with stakeholders.
- Mapping multiple customer journeys across different use cases.
- Enhancing the customer experience in the E2E Cloud self-services.
- Developed an energy optimisation solution for users to check their energy usage and its impacts to their business and the environment.
- Ensuring Design systems are implemented cross-functionally.

Stibo Systems helps clients to manage crucial information, including customers, suppliers, locations, and products, by providing an MDM solution.

I collaborated with different internal/external organisations from productisation teams to professional services. I worked in teams with Directors, Product Managers, Product Owners, Developers, Solution Architects, QA testers, and Technical writers. I also co-created with stakeholders, helping our customers to achieve their business goals with our product solutions. We used the SAFe development process and pragmatic marketing. My responsibilities included conducting mixed methods user research, collecting and analyzing data, prototyping, wireframing, information architecture, storyboarding, workshops, interaction, and UI design.

Contributions included:
- The search experience (Elastic search service) and packaging hierarchy within the product data domain.

- User personas and journeys for the manufacturing industry.

- Refined epics for development teams and validated business concept with customers

- functional sitemap for the entire product 

- Led the design in the match tuning tool in the customer data domain: improving the matching process and simplifying the machine learning configurations for end-users to use.

- Establishing white papers about Packaging hierarchy and search experience.

- Accessibility project: keyboard navigation and design components

Roomkast is a platform founded in Denmark that matches tenants based on their interests and personalities.

My tasks include:
- Oversaw the overall UX and design process of the product. 
- Managed a team of 7 designers.
-  Developed the rental contract and payment process user experience and  interface design.
- Developed multi-user experience and interface design for various purposes.
- Established design systems.
- Applied WCAG accessibility guidelines and inclusive design principles into the product.
- Collaborated with cross-functional teams to formulate various documents, from design briefs to task assignments, and facilitating the handoff of these documents to developers.
- Integrated multiple infrastructures to create efficient processes and user flows.
- Designed with a deep understanding of technology and focus on business objectives for optimal efficiency and success.
- Mentored junior designers and interns.
- UX writing: crafting clear, concise, and engaging content to enhance the user experience and drive user engagement across digital products and platforms.

RITMO is an interdisciplinary research center at the University of Oslo. During my time there, I contributed to various projects in the following ways:

- Conducted data capture and analysis (e.g., motion capture, latency analysis, eye-tracking) to assess real-time interactions between virtual and physical environments spanning multiple locations.
-Facilitated workshops and organized events for the WoNoMuTe program.
-Designed physical-digital experiences and established structures for the RPPW conference.
-Created campaigns and brand identities for events.
-Conducted user research, designed interfaces, performed data analysis, and visualized data for the MIRAGE project.
- Stakeholders management.

DSCL Inc. is a Japanese consulting agency providing web, UX/UI, service design, development, and other IT services. During my time at the company, I contributed by:

- Designing and proposing UI design solutions for clients.
- Maintaining design systems for ongoing projects.

#Key contributions:
- Successfully proposed a BI platform solution to the client.
-Proposed 10+ effective UI design solutions.
-Maintained design systems for 2 projects, ensuring consistency and quality in their visual and interactive elements.

Triquamtum Ltd. is a retailer and has three brands, Lumy by Paris, Kadem, and Nureteka. I worked as a graphic designer with the following responsibilities:

-Designed for print and digital media (including company branding, business cards, and websites)
-Conducted market research and segmentation in luxury products and brands.
-Created digital content.

#Key contributions:
-Contacted 20+ potential investors via emails and calls daily.
-Created 3 design pieces every day and posted them on different channels to boost public impressions of our brand.
-Designed campaigns and printed materials weekly for the marketing team.
-Improved customers' online order journey by simplifying internal procedures, resulting in increased customer satisfaction.

50Hz Photography is an advertising agency in Ireland. It specializes in producing high-end commercial images. After we had more clients, I was hired full-time and I helped with the following tasks:

- Liaised with clients.
- Conducted market research and organised events.
-Retouched and edited commercial visual assets.
- Rendered 3D models.
-Designed for print and digital media (including company branding and websites)

#Key contributions:
- Successfully organised and executed 5 events for the company's clients.
- Created 20+ 3D models and visual assets that were used in the company's advertising campaigns.
- Designed 5+ company websites and improved the overall user experience.
- Retouched and edited 1000+ commercial visual assets, resulting in higher quality and more impactful images.

Joni Herriott🇩🇰

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