United States

Product Design

UX Design

UI/ Visual Design

Bachelor of Science (BS)

Jordan Santos

Senior Product Designer

Portfolio

Public Speaking

Communication

Problem-solving

Stakeholder management

UserTesting

Figma

Framer

Collaboration

Presentation skills

Conflict resolution

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Breaking into tech

Contract with Expedia.
Focused on designing sustainability features within our Property Details pages. Improved our location section experience on our Property Details page by creating a smart neighborhood workshop, building new design solutions, and usability testing proposals with users. Building flows that optimize the user experience for lodging.

Worked on a team specifically focused on improving the lease payments experience. Designed a future vision for a dashboard that hosts lease payment features and an overview of a customers fleet of vehicles.

Amongst many projects, I designed a new UX flow for Sophie, our AI chat experience product, which was originally created to help users with product on-boarding.

- Out of a need to further engage our digital users I created “HEAT This Week”, which is a weekly curated page of content that informs HEAT fans all over South Florida of upcoming fan events, promotions, and giveaways for this week. Increased user time spent on site and raised participation in our online events.

-  I had the opportunity to perform a UX analysis for a re-launch of our new AAArena.com. I was tasked with gathering user analytics of our old site and using this data to find usability issues we could potentially solve for. Through this challenge I was able to help our team create a new AAArena.com.

- As the coordinator for the digital marketing department I was responsible for receiving digital requests from various departments and coordinating with our team to craft solutions on our digital platforms.

Jordan Santos🇺🇸

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