Joseph Roshan Sundara🇨🇦
Customer Experience & Design Manager at BCLC
About Joseph Roshan Sundara
Customer Experience & Design Manager at BCLC
I'm passionate about transforming customers’ experiences and delivering value by developing and executing a corporate Customer Experience (CX) strategy. This foundational body of work helps align design thinking and CX best practices with corporate strategy to meet customers’ needs.
I'm a servant leader with deep expertise in leading cross-functional teams translate customer data into actionable customer insights and compelling stories that inform business decisions leading to successful transformational outcomes.
Expertise
Design
Sessions with Joseph Roshan Sundara
- Mentorship Session (30 min): General mentorship