Uruguay

Generalist Product Management

Project Management

Juan Gutierrez Zorrilla

Product Owner

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Organisation skills

Leadership

Project management

Trello

Figma

Jira

Miro

Notion

BambooHR

As a Project Manager, my responsibility is to deliver the best solution for my client's needs. This includes gathering requirements, managing project schedules, assisting my team's strategy and process, both in decision-making and implementation, identifying issues, and taking the corresponding actions while coordinating my team's work.

Some clients at Tryolabs: NVIDIA, Allianz, TheRealReal, MercadoLibre, GRUBHUB, Halliburton, Champ, SES, CFL.

Partners: Bain & Company, BDTi, NVIDIA, Google Cloud, seeed studio, Algorithmia, elastic.

Assistant Professor
Subject: Communications Systems
Subject: Wireless Communication Technologies

Responsible for the management of service contracts, guaranteeing the attention of the scope provided to customers and supplying regular updates, keeping them aware of progress on their orders and assisting them with any issues that may arise during the delivery lifecycle. 

Main tasks:
•	Responsible for monitoring SLAs and support metrics.
•	Handle customer service escalations.
•	Develop the relationship with customers and partners.
•	Support the pre-sales team in the review of support proposals and customer services.
•	Monitoring of the renewal of contracts and bases installed in conjunction with the commercial area.
•	Responsible for the satisfaction of the Clients in relation to the services and support provided.
•	Adoption practices and activities such as the process of renewal, obsolescence and expansion of services.

Responsible for developing and managing technology projects and their cost, time and scope while remaining aligned with strategy, commitments and goals of the organization.

Responsibilities include: project and communication plan, allocating tasks and setting milestone while working in multiple projects simultaneously.

Work with several types of clients: Telecom Carriers, Banking, Government Institutions, Education Institutions, Business and Tecnhology Parks, Multinational Corporations. 

Main tasks: 
•	Plan, implement and manage projects
•	Define project scope, goals and deliverables
•	Define tasks and required resources
•	Collect and manage project team
•	Deliver and install technology solutions
•	Manage Budget and allocate project resources
•	Create schedule and project timeline
•	Track deliverables
•	Support and direct team
•	Manage risk tracking process
•	Lead quality assurance
•	Present to stakeholders reports on progress as well as problems and solutions
•	Evaluate and assess result of Project

Nokia (former Alcatel-Lucent) is a multinational data networking and telecommunications equipment company. Established in Uruguay since January 2016 after the acquisition of Alcatel-Lucent. 

Several tasks regarding 3G and LTE networks:
• Planning and Radio Network Optimization.
• Deployment, configuration and tuning for new elements on networks.
• Drive test analysis, field optimization, coverage and pilot pollution studies.           
• Traffic/KPI monitoring, analysis and optimization.
• RF Planning and Optimization software knowledge.
• In-building experience with several DAS deployments.
• Analysis and troubleshooting of end user problems.
• UE/NodeB/RNC, eNodeB trace analysis.
• New features analysis and implementation.
• Spectrum Analysis & recommendations for new RF bands deployments.

Main tasks:
• Customer Technical Support in IP Routing MPLS and ADSL.
• Customer support on equipment configuration.
• Planning and integration of customer's networks elements.
• Collaboration in maintenance and modification of the customer's network.
• Technical assistance in fixed and wireless networks, internet protocols, routing, servers and IP telephony to internal customers.

Juan Gutierrez Zorrilla🇺🇾

About Juan Gutierrez Zorrilla

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