India

UX Design

Product Design

Interaction Design

UX Research

Jude Gonsalves

Senior Product Designer and Researcher

Quantitative research

Qualitative research

Communication

Problem-solving

Time management

Critical-thinking

Presentation skills

User research

Optimal Workshop

Figma

Framer

Miro

UserZoom

Empathy

Best practices for running productive design critiques.

Running effective design critiques

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways to provide constructive feedback to team members.

Giving effective feedback

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Part of a formative user research for Adobe India's Creative and Document Cloud products through 12 in-depth interviews and cultural analysis, delivering 4 strategic recommendations that shaped product-market fit and localization strategy for the Indian market.

Redesigned enterprise workflow experience for American Arbitration Association's 12-year-old ERP platform using systematic design methodology and accessibility guidelines, reducing cognitive load and
streamlining development through reusable component systems within 12-week delivery constraint.

Conducted cross-cultural UX research across 7 countries with 26 Jacobs employees to redesign internal e3 platform information architecture, achieving 79% task success rate in tree testing and delivering 10 validated experience improvements.

Redesigned content platform architecture for The Ken's business journalism site to enable new story formats and personalization features, improving reader engagement and community interaction through user-centered design approach.

Designed an end-to-end booking experience for Bloom Hotels from website to reservation flow, matching design-first hospitality brand requirements while optimizing conversion through streamlined user journeys.

Designed developer-focused platform for Ori's DNA edge computing service using cloud-native UX patterns and intuitive interface design, simplifying complex technical workflows for developer adoption.

Jude Gonsalves🇮🇳

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