Hungary

Service Design

Service Design Research

Judit Kertész

Service designer

Qualitative research

Collaboration

Problem-solving

Critical-thinking

Empathy

Leadership

Miro

Presentation skills

Quantitative research

Prototyping

Tips on how to work and collaborate with designers.

Working with designers

Methods and models of exploring, deciding and delivering design.

Building a design process

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

We make customer-centric innovation happen.  --- https://frontira.com/
Frontìra is a Strategic Design Consultancy. We support companies to innovate their services and products in a customer-centric way, so they can stand out and provide an outstanding customer experience. We do customer experience strategy, product design, service design, and design strategy consultancy all over Europe.
In February 2019 Frontìra received an IF Design Award in Service Design Category for protect.me (https://frontira.com/protect-me/)

- Strategy Design Consulting: Applying Design Thinking approach and design tools in strategic consulting 
- Project Management, quality assurance and strategic consulting mostly for the European Commission and local public bodies in economic development and R&D programmes
- Creative project partner in Erasmus+ projects with entrepreneurs and academic professionals from 10 European countries targeting European youth
- Guestblogger @RealtimeBoard - Design thinking, strategy design topics

- Strategic planning 
- Qualitative and quantitative research
- Montitoring and Evaluation: Ex ante, Ex post, mid-term and thematic evaluations of Operational Programmes co-funded from European Regional Development Fund, Cohesion Fund and European Social Fund (in Hungary, Malta, Romania, Slovakia, Croatia and in the Czech Republic) in the area of economic growth, innovation, RDTI, rural development and regional development
- Project management of international assignments
- Drafting Thought Leadership documents

Judit Kertész🇭🇺

About Judit Kertész

Expertise