Canada

UX Design

Service Design

Product Design

Customer Experience (CX)

Interaction Design

Master's degree

Certificate

Bachelor

Julie Liu

Design Strategy | Experience Designer | Digital Innovation｜ AI + strategic

Product strategy

Communication

Problem-solving

Critical-thinking

Empathy

Customer service

Conversational AI

Adobe XD

Asana

Figma

Adobe Creative Suite

User research

Product analytics

Prototyping

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to think about design career paths and what progression looks like for designers?

Design career path

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

- Responsible for full-chain UX design in the medical industry, covering businesses such as medical communities, mother and baby tools, consumer healthcare, and health insurance.
- Deeply understand business models, use systematic design methods and user insights to drive product innovation and problem-solving.
- Develop and implement comprehensive design strategies to promote business growth, including design proposals and innovative implementations.
- Design and iterate mother and baby tool products to enhance community user stickiness and mother and baby feeding service experience.
- Develop consumer healthcare products, such as vaccine queue calling tools, to optimize the user full-process service experience.

- Managed a 5-person design team, responsible for the digital product experience design and brand visual marketing of the Olist business unit.
- Developed and executed comprehensive design strategies and plans, set experience design indicators, and drove business growth.
- Project achievements include:
    - Olist information distribution platform: Created and iterated the product from scratch for the African market, improving new user retention rate and post CTR conversion rate.
    - Cross-border e-commerce SaaS platform Owayana: Conducted product research and analysis for the European and American markets, designed product interactions and information structures.
    - Ogaming game community: Explored projects and incubated innovative projects based on the Opera browser's game community and developer platform.

Julie Liu🇨🇦

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