United States

UX Design

Service Design

Customer Experience (CX)

Generalist Product Management

Technical Product Management

Growth Product Management

Data Product Management

Platform Product Management

Product Marketing

UX Research

Bachelor's degree

Founder

Usability Testing

Referrals

Public Speaking

Product strategy

Prototyping

Qualitative research

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Presentation skills

AI/ML

Conversational AI

Chatbot

LinkedIn writing

Machine learning

Market research

Video editing

Video marketing

User research

Product roadmap

SurveyMonkey

Trello

Typeform

UserTesting

Validately

Zapier

Balsamiq

Bubble

Canva

ChatGPT

Carrd

Framer

Jira

Maze

Notion

Confluence

UserZoom

Conflict resolution

Leadership

Content creation

Content strategy

Email marketing

Email writing

Influencer marketing

Marketing strategy

Monetisation

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Learn the career path and progression for product managers.

Product management career path

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

For creators who want more reach, co-founded social media tool DoTheRainbow.com and #AIvideo tools https:// colorcalendar.pineapplebuilder.com/ https://drawingvideo.pineapplebuilder.com/
- Pioneered my AI consultancy for creators FounderDesignThinking.com
- Do generative research on social media users & podcasters, formative research on creators, & summative research on students in small niche private groups. Using AI tools for user research, competitive analysis, and SWOT analysis.
- Own product strategy and execution for three creator prototypes: DoTheRainbow.com, FounderCanvas, and PlainNote. Use Bubble no-code and APIs to launch them quickly and used AI to create marketing websites for PodcastMyNextHiringManager, PodcastCalendar. Achieve creator DAU on DoTheRainbow.com 
- Validate additional AI product ideas using AI for social marketing and fake door demand tests. Achieve waitlist sign ups for AI ColorCalendar, AI DrawingVideo, 
- Host a podcast to help founders launch their AI betas. Use generative AI for video editing, voice to text transcription, website generation, product strategy. Consultant to companies learning how to use AI in their workflows.
- Grow podcast to 40 episodes, featuring product managers, designers, founders, and AI influencers. Increase LinkedIn followers to 3,000 and time spent from minutes to 1+ hours. 10x Youtube, Twitter, Instagram & Facebook plays of reels and shorts. Double Poshmark followers to 70k, become Poshmark influencer, and increase AOV by 25%.
- Professor of AI Design Thinking at NewU, an accredited university.

For creators and small business owners who want to convert to sales, launched mobile app to meet customers where they are at in stores. Lease app:
- Spearheaded the launch of a mobile app from 0 to 1, for investors targeting fintech valuations like Klarna & PayPal in the “buy now, pay later” installment loan space. The app was designed for small business owners and customers without credit.
- Conducted generative research on sub-prime users, formative research on merchant & marketing penetration, and summative research on loyalty loop.
- Owned product roadmap and execution. Demonstrated aligning the executive team on prioritization challenges and escalated risks. Named as sought-after stakeholder to collaborate cross-functionally, influencing other organizations in the company.
- Aligned offshore development teams to ensure timely delivery of features and quality of code.
Increased funded leases by launching mobile app with shorter application form, validated funds/address/identity, and offering a payment calculator. Upgraded messaging by orchestrating between push notifications, emails, SMS, & QR codes.
- Increased payments by launching mobile app with interest-free payments, ability to put down credit cards & ACH as payment, & reschedule auto-pay. Upgraded login & authentication with MFA OTP, stronger password, Auth0.
- Grew engagement by launching referrals, social share incentives, coupons.

• For analysts, scaled a machine learning tool that prioritizes customer phone calls. Saved $100M annually, retained employees, and retained customers. 
• For famlies that want to share a credit card, launched mobile version of authorized user, account manager. Acquire 2M users worth over $150 NPV.

For lazy shoppers who like to save money, launched coupon app to notify them when they are at McDonald's (or any brick and mortar shop), if there is a coupon
- Conducted generative research on high energy parts of the shopping journey, formative research on winning the product or at price, and summative research on coupon personalization.
- Led product innovation from 0 to 1 by facilitating design thinking brainstorms, wireframing, iterations, with incubator’s accelerator. Launched GTM at SXSW. 
- Defined requirements for models on ranking, personalization, matching. Analyzed precision & recall (false positives & false negatives). Analyzed and decided on specifications for iOS & Android geolocation, SDKs, beacons.
- Launched coupon app triggering notifications given you are at McDonald’s and there is a coupon for lazy shoppers who like to save money.
- Doubled MAU and converted some YAU to WAU.
- Built new team and restructured existing product owners. Developed remote analysts into product owners and got them promoted.

• For creators and small businesses trying to enage users, redesigned user generated carousels and quizes; campaign builders and analytics dashboards. Doubled conversion, and increased retention by 30%.

jz🇺🇸