

Director of Product and Design at Flash Coffee
Director of Product and Design at Flash Coffee
Kaisen is a UX strategist delivering effective and meaningful user experience for over 16 years across different industries.
During his career he has worked in multiple roles including product management, user research, information architecture, interaction design, usability, content strategy and web development. His skill mix allows him to moderate between business stakeholders, technical requirements and creative design while delivering on design that meets user needs while achieving profit uplifts or cost savings.
βKaisen empathised and provided actionable advice for my current situation as a UX Designer. He is an experienced design leader with the knowledge to build and prove design value within stakeholders in a company. It was interesting to hear his perspective and how he navigated a similar situation in the past. Kaisen also gave insightful feedback for how I displayed my case studies.β
βMy session with Kaisen is truly eye-opening. His sharing is succinct and caters to the level of his audience (me). He shared more than just theories but also backs his thoughts with examples or past experiences. When comes to design, he goes beyond design for aesthetic sake, but also how to use design as leverage to deliver impacts on both user and business.β
βKaisen really took the time out to go through each of my questions I had sent and answered them with actionable advice that I could go ahead with. Some of his ideas were also 'aha' moments for me. Would love to get his insights on my reworked portfolio on our next call!β