Kapil Wadhawan🇺🇸
Director Experience Design at Gartner Inc
About Kapil Wadhawan
Director Experience Design at Gartner Inc
I am a Certified Usability Analyst (CUA) from Human Factors International (HFI) with over 20 years of design & user experience expertise in the technology industry helping organizations to strategize, define and design web, desktop & mobile products and applications
Experience working with clients in various domain and verticals - some of which include: Banking, Insurance & Financial Services, E-commerce, Travel, Retail, Pharma, Banking, Energy etc.
Functional expertise: Design Thinking, Creating Design Strategy, Conducting Design Workshops, User Research, Heuristic Reviews, Usability Testing, Defining UX Design Strategy & Information Architecture/Primary Nouns, Usability Expert, Requirement Analysis, Marketing, Branding, Visual Design, Wire-framing & Task Flows.
Extensive experience with modernization and digital transformation projects - Worked onprojects involving cutting edge innovation & technologies like AI/ML, Blockchain, IOT, RPA, Conversational UI, Chatbots, NLP & Augmented Realty
Extensive experience in conducting stakeholder workshops, user Interviews, usability audits, assessments, creating low/hi fidelity design, card-sorting , user research, analyzing user behaviors, field visits and competitive benchmarking.
Constantly working and doing research on emerging trends in UX like user persuasion techniques, next gen UI, immersive technologies, conversational UIs, Chatbots, Touch & natural user interface.
Expertise
Sessions with Kapil Wadhawan
- Mentorship Session (30 min): Mentorship session