

Product Designer, AI at Citi
Product Designer, AI at Citi
Hello! I’m Karthika Suresh Kumar, a seasoned Product Designer and Design Strategist with over 11 years of experience in crafting intuitive, scalable, and user-centric digital experiences. My journey has taken me through diverse industries including finance, eCommerce, cybersecurity, education, fashion, and sports, where I've had the privilege of collaborating with renowned brands such as Citigroup, Dell EMC, Target, ESPN, and Amazon.
My expertise lies in UX Design, where I specialize in addressing complex challenges through design thinking, systems thinking, and innovative technologies like Generative AI. I am passionate about mentoring aspiring designers who seek guidance in enhancing user experiences, improving usability, and creating impactful design solutions.
“Karthika’s session was incredibly insightful and grounded in real-world application. She shared how she integrates service design to ensure solutions remain user-centered, while maintaining a strong focus on data protection and internal tool development. She highlighted the importance of addressing bias, accessibility, and inclusion, issues often overlooked in rapid AI innovation.”
“Karthika provided actionable and insightful feedback on my portfolio and resume. She also shared additional tools for portfolio building and helped me cater my resume to individual recruiters. I appreciated how she left me with resources to continue developing on my own.”